The AES Corporation

Strategic Account Executive

The AES Corporation$90K — $120K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in engineering or business required.
  • 5+ years experience in the energy industry or customer management.
  • Familiarity with energy systems and technical concepts.
  • Proficient in Microsoft Office, especially Excel for data analysis.
  • Strong customer service and communication skills.
  • Ability to handle emergencies and respond quickly.
  • Interest in renewable energy and emerging industry trends.

Responsibilities

  • Act as the primary contact for the Strategic Accounts, ensuring a positive experience.
  • Assist customers with utility service inquiries, including billing and reliability issues.
  • Support development and execution of new customer programs.
  • Manage documentation and reporting for customer interconnections and net metering.
  • Engage in emergency restoration efforts, coordinating communication during outages.
  • Provide 24/7 availability for responding to emergency outages.

Benefits

  • Opportunity to work with large utility accounts.
  • Involvement in innovative customer programs and digital transformation.
  • Exposure to renewable energy initiatives.
  • Dynamic work environment with emergency response responsibilities.
Full Job Description

Strategic Accounts Manager

Job Description

This position has overall responsibility for delivering quality customer service and a positive customer experience to our largest utility accounts.  Acting as the single point of contact for a designated group of customers, the account manager will provide assistance with issues such as reliability, billing, expansion of service, and other customer needs as they arise.  In addition, this position may support other customer programs and initiatives under development as the Company focuses on customer centricity and digital transformation.

Main Responsibilities:

  • Deliver a positive customer experience to a designated group of Strategic Accounts by acting as the single point of contact for the customer.
  • Provide customer assistance as the need arises regarding the customer’s utility service.  This may include billing, reliability, service expansions, metering, power quality, planned outages, and rates.
  • Support the development and implementation of various customer programs currently under development.
  • Provide customers with a point of contact for customer interconnections and net metering, which includes managing the flow of required documentation and reporting.
  • Support Service Operations in emergency restoration activities, which may include participating on storm teams and being the communication interface between the company and external stakeholders.
  • Provide the customer with 24/7 availability to respond to emergency outages.

Qualifications:

  • Bachelor’s degree required in an engineering or business field.
  • 5+ years of experience in the energy industry and/or a customer management position.
  • Comfortable with energy systems, energy programs and technical terminology/concepts used in commercial and industrial environments.
  • Proficient in the basic suite of Microsoft packages, especially Excel and the quantitative analysis and reporting of data.
  • Enjoy working with customers and external stakeholders.
  • Enjoy working in emergency situations and willing to respond to customer and emergency situations on short notice.
  • General knowledge of and interest in the fast-changing energy business in areas such as renewables and distributed energy.

About The AES Corporation

The AES Corporation Careers

Join the dynamic team at The AES Corporation, a global leader in sustainable energy. We offer unparalleled job opportunities that empower you to leverage your skills and drive innovation in the energy sector. Work You’ll Do At The AES Corporation, you’ll collaborate with a diverse team of experts dedicated to delivering sustainable energy solutions worldwide. Our commitment to leadership in energy innovation means we are constantly seeking individuals who are eager to explore new technologies and push boundaries. Transform the energy industry and contribute to a sustainable future with The AES Corporation. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Lead with Impact At The AES Corporation, you’re not just taking a position; you’re joining a movement. Positioned at the forefront of the energy sector, our professionals lead with expertise and a commitment to excellence. Work alongside a global team of professionals who are as passionate about sustainability as they are about creating an inclusive workplace. Our leadership is committed to providing extensive professional development and diversity training to help you grow your career. Introducing The AES Corporation Innovation Hub We are pioneering efforts in sustainable energy with The AES Corporation Innovation Hub. This initiative is designed to harness the collective skills and creativity of our team to drive industry-leading solutions. Do Innovative Work Join the largest group of sustainable energy professionals in the industry—dedicated to innovation, industry expertise, and digital transformation. Deliver targeted solutions through a depth and breadth of knowledge that is unmatched, driving not only the success of The AES Corporation but also the sustainability of our planet. Be Part of a Great Team Engage in meaningful work that challenges you to deliver your best. The AES Corporation offers a supportive environment where teamwork and collaboration are encouraged. Enjoy the benefits of a robust support system, including comprehensive health benefits, retirement plans, and flexible working conditions. Future-Proof Your Career Advance your career with The AES Corporation, where our investment in your professional growth is matched only by our commitment to sustainability. Explore a wide range of career paths and job opportunities, from internships to full-time positions, and benefit from our extensive network and industry connections. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference. SEARCH AES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at The AES Corporation.
Learn more about The AES Corporation
Size
8,450 employees
Market Cap
$19.2 billion
Industry
Net Income
$46 million
Founded
1981
5 Year Trend
-3%
Revenue
$9.6 billion
NASDAQ

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