Tommy Bahama

Store Manager

Tommy Bahama • $60K — $101K *
Princeton, NJ 08540In-Person
Retail & Consumer Goods
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in fashion or luxury retail industry.
  • Understanding of specialty retail, including business development and visual merchandising.
  • Ability to build and maintain relationships with clients and colleagues.
  • Strong verbal and written communication skills.
  • Excellent problem solving and decision-making abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Proficiency in Microsoft and Apple technology.

Responsibilities

  • Achieve or exceed budgeted net sales and operating profit.
  • Identify opportunities for improving client experience and sales.
  • Create strategies for exceptional client experience and performance.
  • Plan and execute local community events to boost traffic and sales.
  • Establish a high-performance selling environment that exceeds expectations.
  • Resolve client issues positively and promptly.
  • Manage payroll and expense budgets for operational excellence.

Benefits

  • Standard company benefits package.
  • Expected to work an average of 40 hours a week.
  • Flexible working hours including nights, weekends, and holidays.
  • Opportunity to collaborate with individuals aligned with Core Values and Leadership Qualities.
  • Compliance with detailed code of conduct outlined in Employee Handbook.
Full Job Description
The Store Manager has the primary responsibility for achieving the Budgeted Net Sales and Operating Profit for their respective store, demonstrating high personal selling skills, ensuring the client experience, and staffing and operations for their store. This includes delighting clients, representing the brand effectively, embracing the brand positioning, and maintaining a strong, dynamic store team. The Store Manager should lead with and uphold the company Core Values and Core Leadership Qualities.

A day in the life…

Delivering Results
  • Achieve or exceed direct contribution and budgeted net sales.
  • Identify areas of opportunity and develop solutions to increase traffic, improve client experience, and support sales and operations teams.
  • Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.

Client Experience and Store Culture
  • Understand the Lilly Pulitzer brand framework, have a genuine interest and enthusiasm for the concept, the client, and the merchandise.
  • Establish a high-performance selling environment that emulates the Lilly Pulitzer culture and exceeds client expectations.
  • Create meaningful, lasting relationships with clients by building trust and credibility through extensive product knowledge and community events.
  • Positively resolve client issues as they arise.

Leadership
  • Keen oversight and financial management including control of payroll and expense budgets.
  • Enhance store culture by engaging with and inspiring others through Lilly Pulitzer’s Core Values and Core Leadership Qualities.
  • Delegate divisions of responsibility (DOR) to achieve goals. Foster and encourage building teams and skills within those DORs.

Talent and Team Development
  • Build leadership teams, collaborate, and coach associates to cultivate high-performing teams.
  • Motivate and inspire staff by promoting and developing a team atmosphere, always leading with a sunny & spirited attitude.
  • Coach team with clear, concise, and actionable feedback while encouraging the management team to operate with the same standards.
  • Train and retain A+ talent.
  • Carry out personnel recruiting, hiring, training, discipline, and performance evaluations.
  • Adhere to and validate our compliance practices and partner with Talent Development to resolve or escalate personnel related issues as they arise.

Operational Excellence
  • Collaborate effectively with cross functional partners and colleagues.
  • Maintain the integrity of the store inventory.
  • Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams.

Qualifications for the Position
  • A four-year college degree is preferred, but not required.
  • 5+ years of management experience, preferably in the fashion or luxury retail industry.
  • Full understand of specialty retail, including business development, visual merchandising, and store operations.
  • Ability to develop and maintain relationships with clients and colleagues.
  • Superior written and verbal communication skills.
  • Excellent problem solving and decision-making skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High level of ownership and responsibility.
  • Proficient in Microsoft & Apple technology.
  • Prior knowledge of XStore & Tulip a plus.
  • Must be able to lift up to 20 pounds.
  • Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know…
  • This position is classified as full-time salaried; it is exempt and is not eligible for overtime. You will be expected to work, on average, a 40-hour week.
  • This position is eligible for standard company benefits.
  • This position is based In-Store at our Lilly Pulitzer Retail Location.
  • Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position will adhere to the Company Retail Holiday time off policy.
  • This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
  • This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
  • This position is reviewed annually.

Pay Range:

$60,800.00/year - $101,200.00/year

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Tommy Bahama

More Retail & Consumer Goods Jobs

Find similar Store Manager jobs:

NationwidePrinceton, NJ