Store Manager

Heyday Skincare

$85K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in health & wellness, retail, or hospitality sectors.
  • Strong skills in financial management and exceeding performance targets.
  • Experience in recruiting, training, and developing staff.
  • Detail-oriented with a focus on standard operating procedures.
  • Background in beauty or spa services is beneficial.
  • Working knowledge of employment law and policies.
  • Proficient in computer applications, particularly Excel/Google Sheets.

Responsibilities

  • Lead and develop a team of over 25 to promote achievement and accountability.
  • Provide exceptional service and hospitality to clients.
  • Recruit, onboard, and train employees effectively.
  • Work closely with leadership on Skin Therapist recruitment and training programs.
  • Manage payroll processes accurately and timely.
  • Oversee inventory and implement loss prevention strategies.
  • Partner with marketing to enhance client acquisition and retention through targeted initiatives.

Benefits

  • Medical, dental, and vision benefits for full-time employees.
  • Paid time off for full-time employees.
  • Paid sick time benefits.
  • 35% discount on products.
  • Discounts on services for friends and family.
  • Competitive hourly wage and commission on products and packages.
Full Job Description
Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance


Benefits:
  • Competitive Hourly Wage
  • Product, Membership, and Package Commission
  • Discounted facials
  • Friends & Family Discount on Services
  • 35% Product Discount
  • Paid Sick Time
  • Medical, Dental, Vision Benefits for full-time employees
  • Paid Time Off for full-time employees

About the Role:

As the Store Manager, you will lead a dynamic team to ensure the success of our shop. Your role involves creating an environment poised for success. You empower every team member with the tools, knowledge, and confidence needed to deliver an exceptional Heyday experience to clients who walk through your doors.

Responsibilities:
  • Cultivate and nurture a team of over 25, fostering a culture of responsibility and achievement.
  • Deliver high-level service and hospitality to clients, both internal and external.
  • Recruit, onboard, develop, and train employees.
  • Collaborate with leadership to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.
  • Supervise and execute timely and accurate Payroll submissions.
  • Inventory management while implementing comprehensive loss prevention measures.
  • Collaborate with the Marketing team to create new client acquisition and retention strategies through local grassroots marketing initiatives and business partnerships.

The ideal candidate:
  • Experience managing a P&L and exceeding financial performance targets in the health & wellness, retail, and/or hospitality sectors.
  • A profound respect for and comprehension of the factors driving client experiences and hospitality.
  • A proven track record of managing and collaborating with hourly workers, fostering a high-performance team.
  • Acute attention to detail and a passion for adhering to standard operating procedures.
  • Some background in beauty or spa services is an advantage.
  • Fundamental knowledge of employment law, policies, processes, and programs.
  • Proficiency in computer skills, including Excel/Google Sheets.
  • Flexibility to travel overnight and/or between Heyday locations.
  • Availability to work weekends, opening shifts, and closing shifts.

Compensation: $85,000.00 per year

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.

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