Bridgestone & Firestone

Store Manager

Bridgestone & Firestone$61K — $104K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent.
  • Proven track record in retail sales management.
  • Strong problem-solving abilities, especially with customer complaints.
  • Skills in inventory management and merchandising displays.
  • Ability to assist customers effectively for both sales and complaints.
  • Excellent communication skills with teammates and customers.
  • Negotiation and conflict resolution expertise.
  • Valid driver's license required.

Responsibilities

  • Deliver exceptional customer service.
  • Drive store sales and promotions effectively.
  • Enhance customer satisfaction and loyalty.
  • Monitor competitors and understand alternative tire sourcing.
  • Track payroll, budgets, and store performance goals.
  • Maintain current financial records and relevant information.
  • Schedule staff according to their competencies and oversee their assignments.
  • Participate in paid training to keep skills sharp.
  • Gather customer feedback to ensure satisfaction.
  • Perform additional duties as required.

Benefits

  • Medical, Dental, and Vision coverage from day one.
  • Paid vacation and holidays included.
  • Access to on-the-job training and ASE certifications funded by the company.
  • Flexible work schedules available.
  • 401(k) match for savings.
  • On-demand pay program for daily wages.
Full Job Description
Job Category
Retail

Position Summary
Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Pay Range: $61,300.00 - $104,200.00

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Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

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Responsibilities
  • Customer service.
  • Drive store sales & promotions.
  • Build customer satisfaction & loyalty creating results for teammates, customers and the company
  • Understand alternative tire sourcing and competitors.
  • Track and meet payroll, budgets and store goals.
  • Keep records and relevant financial information current.
  • Manage, schedule and assign staff according to their skill level.
  • Attend paid training to stay up-to-date with new developments in the automotive service industry.
  • Follow up with customers to obtain feedback and ensure they are satisfied with received.
  • Other duties as assigned.

Minimum Qualifications
  • High School Diploma or equivalent.
  • Demonstrated success in retail sales management.
  • Problem solving skills as it relates to customer complaints.
  • Aptitude to manage inventory, order scheduling, and merchandising displays.
  • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
  • Exceptional teammate and customer communication skills.
  • Negotiation and conflict resolution skills.
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

PREFERRED QUALIFICATIONS
  • 2 year college degree or equivalent.

OUR CREW KNOWS BENEFITS

  • Medical, Dental and Vision – Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU
  • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

About Bridgestone & Firestone

Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers. Guided by its global corporate social responsibility commitment, Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Learn more about Bridgestone & Firestone
Size
135,636 employees
Industry
NASDAQ

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