Store Director

Sézane

$85K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of retail management experience
  • Strong managerial and business acumen
  • Proven ability to motivate and develop teams
  • Experience in luxury or fast-paced retail environments
  • Excellent communication skills
  • Proactive and autonomous mindset
  • French speaking is a plus

Responsibilities

  • Represent the brand by enhancing the customer shopping experience
  • Manage and motivate shop team including hiring and training
  • Oversee all operational aspects of the shop
  • Accountable for shop budgets and financial targets
  • Propose commercial action plans to optimize sales
  • Collaborate with Paris HQ and monitor operational expenses
  • Ensure quality of internal control and inventory management

Benefits

  • Healthcare benefits package (medical, dental, vision)
  • Paid Time Off
  • Sick Time
  • 401K + Company Match
  • Employee discount
Full Job Description
We are seeking the talents of a Store Director to contribute to the next chapter of Sézane's journey. The position is based in the Brentwood Country Mart in Santa Monica, CA.

Key Responsibilities
  • Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
  • Manage, train and motivate shop team (assist with hiring and recruitment process)
  • Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
  • Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.

Driving business performance
  • Monitor performance to propose commercial action plans to maximize sales + minimize costs
  • Monitor operational expenses and responsible for supply management
  • Develop open relationships and collaborate transversally with Paris HQ team

Operations
  • Follow up on retail excellence programs
  • Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
  • Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
  • Plan and execute store events, off-site activations and partnerships

Team Management
  • Coach staff and motivate teams to achieve the best customer service and financial growth
  • Conduct full appraisals with direct reports / clear objectives to the retail team
  • Participate in recruitment, store organization, team development and general HR needs

Clienteling
  • Ensure strong client mindset within the team and obsession for client satisfaction
  • Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients

Requirements
• Motivated, proactive and positive attitude
• Autonomous, agile, entrepreneurial, result driven
• Ability to adapt to become a strong brand ambassador
• Strong managerial skills (5 to 7 years of retail management) and business acumen
• Experience in a luxury or fast-paced retail environment preferred
• Excellent communications and team management skills
• French speaking is a plus

Job Type: Full-time

Benefits

Salary range: $85-95K (Salary + Bonus)

This role is eligible for:

Healthcare benefits package (medical, dental, vision)

Paid Time Off

Sick Time

401K + Company Match

Employee discount

If this role and Sézane speaks to you, apply now !

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