DescriptionJob Summary: The Technical Field Instructor III will provide state-of-the-art technical training on {Technology} installation, operation, maintenance, and repair to internal or customer students. This role includes the management and upkeep of lab equipment at the Houston Learning Center. The Technical Field Instructor III will contribute as a subject matter expert (SME) with various internal teams to improve training content and delivery.
Essential Duties & Responsibilities:- Deliver training for internal and/or customer participants focusing on Safety, Quality, Delivery and Cost as enabler of One Field Services business priorities.
- Support the design, development, updating and delivery of training for gas turbine, steam turbine, generators and/or combined cycle installation, operation, maintenance and/or repair including preparation of classroom, trouble shooting, maintenance and repair of required equipment.
- Use participants reaction and learning data to recommend areas for instructor improvement, instructional method, curriculum or other changes.
- Balance a variety of learning and delivery methodologies (virtual, classroom, hands on, augmented reality, mentoring, etc) as options to enhance participant engagement and learning efficacy.
- Support as subject matter expert in the technology and liaise with other teams in the creation or modification of training content, delivery methods and other continuous improvement projects.
- Ensure company policies and procedures are part of the learning objectives of the participants. Enforce all company policies and procedures during the execution of the training.
- Integrate Field Engineering e-tools, reporting systems, service notices, and other business processes into training programs where applicable.
- Maintain accurate training records, update course materials, and evaluate student performance.
- Provide feedback about students to Training and Development Managers and students people leaders when required. Escalate students lack of pre-requisites or performance pro-actively and timely in order not to impact other students as well as allow proper time for remediation.
- Travel may be required.
- Ability and willingness to work holidays, weekends and overtime as required by field assignments.
- You may be assigned other duties as per organizational priorities.
Required Qualifications & Experience:
- Bachelor's Degree in Engineering or related technical / scientific fields (or at least 7 years of equivalent professional experience in the relevant technology in installations, operations, maintenance and/or repairs).
- Minimum of 5 years of field service or engineering experience in relevant technology related to installation, operation, maintenance or repairs.
- Ability to speak, read, and write English fluently.
Desired Characteristics:- Previous technical instructor or adult learning delivery experience.
- Adult Learning Strategies Certification
- Energy field service, field engineering, or installation and commissioning of GE Energy Turbine products and GE excitation, controls, mechanical, Heavy Duty Excitation, Turbine Operations and Maintenance
- Demonstrated leadership, organizational and planning skills
- Proven ability and track record to produce and deliver results
- Strong computer skills with Word, Excel, and Power Point
- Familiar with excitation, controls, or mechanical operation, and control philosophies
- Self-starter with proven experience managing multiple tasks
- Initiative to learn and apply state-of-the-art technology / concepts in the day-to-day requirements of this position
- Strong analytical skills working independently and in a team
- Excellent written and oral communication skills to convey technical concepts to business, technical/technical writing personnel and presentation skills to an audience with a wide range of experience levels
Compensation and Benefits:The annual salary range for this position is $86,300 to $144,900. This is an exempt from overtime position. FieldCore benefits include insurance (medical, dental, vision, disability, and life), retirement savings, health and Wellness reimbursement, and a bonus or incentive program. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan.
