The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

WORK EXPERIENCE
• Experience with:
- overall payment processing systems and loan or trade finance related operations
- cash management products and accounting principles

RESPONSIBILITIES
• Produces and distributes customer statements and bills
• Provides statement imaging, file transmission, endorsement and encoding, and clearing services
• Produces client and audit exposure statement requests
• Manages offshore resources who contribute to statement processing
• Responds to customer requests for monthly account and annual tax statements
• Verifies balance confirmations
• Addresses scheduled and ad hoc requests from clients
• Creates and maintains customer documentation
• Conducts timely and effective communications with customers
• Creates and maintains reports and procedures
• Streamlines and implements process improvements where possible
• Identifies, resolves and escalates balance confirmation and reporting issues
• Utilizes data to minimize instances of future discrepancies

FUNCTIONAL SKILLS
- Statement processing, payment systems and related operations
- Cash Management products and tools
- customer interactions and issues resolution
- MS Office - Excel, PowerPoint, business Objects

FOUNDATIONAL SKILLS
• Communicates effectively
• Identifies multiple paths to success through the development of analytical, critical thinking, and decision-making skills
• Exercises sound judgement and strives for continuous improvement
• Demonstrates optimism, resilience, flexibility, and openness to others' ideas
• Learns while doing
• Actively listens and asks thoughtful questions
• Leverages available technology to achieve efficiency and results
• Engages inclusively and with intent
• Always acts with integrity

EDUCATION
• Degree or equivalent work experience equally preferable
• Undergraduate degree in finance, business or other relevant field

The typical base pay range for this role is between $79K - $96K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.