Salary: $96,491.00 - $138,794.00 Annually
Location : Lansing, MI
Job Type: Permanent Full Time
Job Number: 4301-26-ESA-OCS-142-FILL
Department: Health and Human Services - Central Office
Opening Date: 09/10/2026
Closing Date: 9/20/2026 11:59 PM Eastern
Bargaining Unit: NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

Job Description

The Policy Section Manager oversees all policy and business practice development for the Michigan Title IV-D Child Support Program. This position supervises lower-level managers functioning as Team Leaders for defined program specialty areas (case management, financials, establishment and enforcement). The Policy Section Manager oversees development of a collaborative team-based approach to policy development, implementation planning, interpretation and application of state and federal laws/regulations, and business practice development. The Policy Section Manager is responsible for ensuring the involvement of users from all partner organizations in the policy/practice development and implementation process. This position ensures Michigan's compliance with all federal and state laws and regulations governing the Title IV-D program and manages development and federal certification of the Title IV-D State Plan. This position coordinates all project management activities and assigns project managers to coordinate projects, initiatives and pilot programs originating in all Office of Child Support (OCS) divisions and program components.
To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here:
Required Education and Experience
Education

Possession of a bachelor's degree in any major.

Experience

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Alternate Education and Experience

Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Additional Requirements and Information
The physical location of this position is the Romney Building, Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
The Office of Child Support will host an informational conference call about this position on Monday, September 14, 2026, at 11:30am, EST:
Dial-in number
1-855-758-1310
Conference ID
523 791 2907
Participant Passcode
703924
Please note that your participation in this call will be anonymous. Attendance is not required, nor will it impact your consideration for this position.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
o A secure work location that allows privacy and prevents distractions.
o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
o Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For questions in regards to this specific position, please email . Please reference the job posting number in subject line..

MDHHSJOBS#MDHHSjobs#Veteranfriendly#Careerswithpurpose#CommunityHeroes

Updated: 2/28/24
01

STDDADM1 - Do you possess one of the following?A bachelor's degree or higher in any major AND at least four years of professional experience, including two years equivalent to the P11 level or one year equivalent to the 12 level. If so, please attach a copy of your official transcripts. ORAt least an educational level typically acquired through completion of high school AND at least two years of safety and regulatory or law enforcement experience at the 14 level.ORAt least an educational level typically acquired through completion of high school AND at least one year of safety and regulatory or law enforcement experience at the 15 level.ORAt least an educational level typically acquired through completion of high school AND at least four years of professional experience including two years equivalent to the P11 level or one year equivalent to the 12 level gained in the State of Michigan classified service.

• Yes
• No

02

Please select the number of years of working or professional experience you have in the IV-D funded child support program. (If you possess this experience, you must document it in your application materials to allow for accurate screening.)

• 5 years or more
• 3-5 years
• 1-3 years
• Less than 1 year
• No experience

03

If you indicated experience to the previous question, please describe your experience. If you do not possess this experience, please enter "N/A."
04

Please select the number of years of professional experience you have regularly working within a statewide automated child support system or regularly enhancing, modifying, troubleshooting, or maintaining a statewide automated child support system.

• 5 years or more
• 3-5 years
• 1-3 years
• Less than 1 year
• No experience

05

If you indicated experience to the previous question, please describe your experience. If you do not possess this experience, please enter "N/A."
06

Please select the number of years of experience you have regularly reviewing, analyzing, and interpreting existing and proposed state and federal regulations and laws. (If you have this experience, you must document it in your a