Aramark

Starbucks Cafe Manager - Seattle Convention Center

Aramark$91K — $93K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of management experience in a food service or hospitality environment.
  • Proven leadership in fast-paced operations.
  • Strong customer service and problem-solving skills.
  • Experience with scheduling and inventory control.
  • Proficiency in Microsoft Office and point-of-sale systems.
  • Financial acumen for budget management.
  • Excellent communication and team-building skills.

Responsibilities

  • Lead daily operations of the café, including team management and guest experience.
  • Recruit, train, and develop café associates and supervisors.
  • Manage schedules and labor costs to align with business demands.
  • Ensure compliance with health regulations and company standards.
  • Monitor service times and operational efficiency for guest satisfaction.
  • Analyze sales trends to drive revenue increases.
  • Conduct performance evaluations and provide coaching.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plans such as 401(k).
  • Paid time off including parental leave and disability coverage.
  • Work/life resources for employee support.
Full Job Description
Job Description

The Starbucks Café Manager is responsible for leading all day-to-day operations of a high-volume Starbucks location within the Seattle Convention Center. This position oversees team performance, guest experience, food and beverage quality, financial results, inventory management, and compliance with Starbucks brand standards and company policies. The Café Manager will create a welcoming environment for guests, develop team members, and drive operational excellence during convention, event, and peak-volume periods.

Compensation Data

COMPENSATION: The Salaried rate for this position is $91,000.00 to $93,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

  • Recruit, hire, train, coach, and develop café associates and shift supervisors.
  • Foster a positive and inclusive team culture focused on guest service and engagement.
  • Conduct performance evaluations and provide ongoing coaching and development.
  • Create schedules that effectively support business demands while managing labor costs.
  • Lead daily team huddles and communicate operational priorities.
  • Ensure every guest receives outstanding service consistent with Starbucks standards.
  • Resolve guest concerns and service recovery opportunities professionally and promptly.
  • Monitor service times and operational efficiency to maximize guest satisfaction.
  • Build a culture focused on hospitality, quality, and consistency.
  • Oversee daily café operations, including opening, closing, cash handling, and operational compliance.
  • Maintain Starbucks and Aramark beverage and food quality standards.
  • Ensure proper merchandising, product presentation, and cleanliness throughout the café.Monitor inventory levels and order products to support business needs while minimizing waste.
  • Ensure accurate receiving, storage, and rotation of products.
  • Manage labor, food, and beverage costs to achieve budgeted targets.
  • Analyze sales trends and identify opportunities to increase revenue and profitability.
  • Review operational reports and implement action plans to improve business performance.
  • Maintain accountability for cash management and inventory controls.
  • Ensure compliance with health department regulations, food safety standards, and Starbucks and Aramark operating procedures.
  • Maintain a safe work environment for employees and guests.Conduct regular safety inspections and compliance audits.
  • Support emergency and event-management procedures within the convention center environment.


Qualifications

Required
  • 2+ years of management experience in a coffee shop, café, quick-service restaurant, retail food service, or hospitality environment.
  • Proven leadership experience managing teams in a fast-paced operation.
  • Strong customer service and problem-solving skills.
  • Experience with scheduling, labor management, and inventory control.Ability to work flexible hours, including evenings, weekends, holidays, and event days.
  • Proficiency with Microsoft Office and point-of-sale systems
  • Strong leadership and team-building capabilities.Excellent verbal and written communication skills.
  • Financial acumen and ability to manage budgets and operational metrics.
  • Ability to multitask and prioritize in a high-volume, event-driven environment.
  • Strong organizational and time-management skills.
  • Commitment to delivering exceptional guest experiences.
  • Ability to stand and walk for extended periods.Ability to lift, push, pull, and carry up to 40 pounds.
  • Ability to work in a fast-paced environment with frequent bending, reaching, and repetitive motions.


Preferred
  • Starbucks leadership experience or licensed Starbucks operation experience.
  • Experience in convention centers, arenas, stadiums, airports, hotels, or other high-volume venues.
  • Food Protection Manager Certification.
  • Bachelor's degree in Hospitality, Business, or a related field.

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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