We have an exciting opportunity at the Department of State! The Stakeholder & Communications Specialist provides stakeholder coordination to support the customer’s global mission to provide IT services to DoS users enterprise wide.

Responsibilities:

• You will be responsible for the Stakeholder Management Plan (SMP) that describes how we will identify, engage, and coordinate with all stakeholders impacted by or supporting this effort.
• The SMP identifies all key stakeholders, including customer leadership, other DoS bureaus/offices, system and business owners, end users, and external partners, as applicable.
• You will document stakeholder roles, responsibilities, interests, and level of influence.
• You will describe our approach to stakeholder engagement across the program life cycle, including methods, frequency, and purpose of interactions (e.g., standing meetings, Agile ceremonies, reviews, workshops).
• You will also define how stakeholder engagement aligns with our Communication Plan, SDLC milestones, and Agile Product Management practices.
• You will specify communication channels, formats, and expectations for two-way information exchange.
• Describe how the contractor will coordinate with stakeholders on requirements development and prioritization, risk identification and mitigation, and review of proposed changes.
• The Stakeholder & Communications Specialist aligns stakeholder coordination with the Risk Management approach and the Change / Configuration Management Plan.
• You will describe timeframes and methods for informing the Government of significant stakeholder issues and their resolution.
• You will also identify mechanisms for collecting and incorporating stakeholder feedback (e.g., surveys, retrospectives, lessons learned).
• You will be responsible for describing how feedback will be analyzed and used to improve program management, communication, and delivery of services.
• You will also ensure consistency with the Program Management Plan.

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 5+ years
• Bachelor's in IT or related field
• Secret Security Clearance 

PREFERRED REQUIREMENTS:

• ITIL 4 Foundation Certification(s) 

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:   

• • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 40 pounds
  • Travel by land or air transportation up to 10%