Location: Hershey, PA
How will you fit in the big picture?Lead operations for the integration of quality and food safety of newly acquired business (M&A), including assessment of sites utilizing Hershey Product Excellence Program, continuous improvement, new products, executing supply chain strategy, and leading supply chain integration.
What will you do?- Implement quality systems and programs to ensure company quality, food safety and regulatory standards are consistently achieved.
- Provide training programs, auditing of quality systems, complex troubleshooting and large-scale incident management.
- Develop and implement training programs to assure compliance and understanding of internal quality expectations and regulatory compliance.
- Provide mentoring to quality team members in manufacturing.
- Coach manufacturing plants on audit needs, assist with quality systems audits across Supply Chain.
- Provide recommendations and develop corrective and preventative action plans to ensure compliance standards are met.
- Direct troubleshooting incidents of high complexity with potential large financial or regulatory impacts.
- Manage product holds and facilitate root cause analysis Partner with cross-functional groups (Manufacturing, Marketing, Legal, etc.) and external business partners to ensure communications and action plans are established.
- Serve as liaison for domestic and international regulatory agencies to manage product recalls, withdrawals, and recovery.
- Act as a QA representative on cross-functional project teams, complex assignments and engineering projects including new manufacturing lines.
- Coordinate new product efforts from initial test runs to full-scale production to assure integrity of systems.
- Lead and implement food safety and quality systems for new products/new manufacturing lines at Hershey plants to meet company and regulatory requirements.
- Serve as a Subject Matter Expert for FDA Regulations, Global Food Safety Initiative, Data Management/Trending, Processing, Packaging, Environmental, Net Weight, Recipe Management, etc.
- Facilitate process/procedure improvement sessions related to incident management, serious product quality issues, and overall quality system improvements.
- Coach quality managers on specific issues.
- Travel 50% of work time domestically for consulting, auditing, training and development of quality managers and teams.
Minimum Requirements- Education: Bachelor's degree in industrial engineering, food engineering/manufacturing or a related technical/engineering field plus three years of food manufacturing industry experience.
Experience: Experience must include the following (but need not extend over the full period of required experience): Knowledge of federal and state food industry regulations including Food Safety Modernization Act, HACCP, Food Safety Standards.
Benefits and Perks At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
- Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
The anticipated base salary range for this role is $93,120 to $116,400 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com
