Mass General Brigham

Staff Specialist, Quality and Compliance

Mass General Brigham • $79K — $115K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field required
  • 2-3 years of experience in quality and clinical compliance
  • 2-3 years of knowledge in quality measurement and regulatory requirements
  • Strong interpersonal skills for effective communication across teams
  • Demonstrated ability to execute quality performance improvement plans

Responsibilities

  • Complete compliance activities to ensure adherence to standardized processes
  • Support the Quality and Clinical Compliance team in meeting regulatory standards
  • Submit required documentation and reports to accrediting bodies
  • Execute and track performance improvement plans with local teams
  • Identify areas for improvement based on data analysis and local practices
  • Maintain hospital and departmental policies and procedures

Benefits

  • Comprehensive benefits package
  • Career advancement opportunities
  • Recognition programs for contributions
  • Hybrid work model
  • Support for professional growth
Full Job Description
Site: Brigham and Women's Faulkner Hospital, Inc.

Job Summary

Summary:

-Provides support for key initiatives involving different teams across the hospital related to quality and clinical compliance at the direction of site Office of the Chief Medical Officer leadership. The role will help ensure smooth operations and contribute to the hospital's commitment to providing high-quality patient care. This role will support the execution of long and short-term goals for the MGB quality and clinical compliance programs. Responsible for the execution of the clinical compliance programs for the hospital and is responsible for a variety of functions within the Quality Department, including database management, data collection, analysis, and reporting, as well as providing support to the department in achieving departmental and organizational quality goals.

Does this position require Patient Care? No

Essential Functions:
-Completes compliance activities, ensuring adherence to standardized processes around tracer activity, site-level preparedness activities, and measuring/monitoring compliance.
-Supports the Quality and Clinical Compliance team in completing compliance activities to ensure regulatory standards are met.
-Responsible for submitting required documentation and reports to relevant accrediting and regulatory bodies.
-Executes quality performance improvement plans and partners with local teams and department or floor-based teams to implement improvements as needed.
-Executes and tracks the performance of process changes or performance improvement activities.
-Understands data provided by the system team and uses knowledge of local practices to identify areas of opportunity for improvement, as well as communicate to the system areas that are at risk.
-Maintains established hospital and departmental policies and procedures, objectives, confidentiality, patient satisfaction, employee satisfaction, quality improvement program, safety, compliance, and environmental standards.


 

Qualifications

Education


Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Experience in quality and clinical compliance 2-3 years required


Knowledge of principles of quality measurement, governmental and regulatory quality requirements, process improvement 2-3 years required


2-3 years clinical experience strongly preferred.

Knowledge, Skills and Abilities
- Possess strong interpersonal skills to effectively communicate with cross-functional teams, including staff at all levels of the organization.
- Demonstrated knowledge in executing improvements in clinical care, as well as holding themselves accountable to sustaining improvement over time.
- Demonstrated ability to execute a local quality performance and improvement portfolio.
- Other areas of knowledge include medical records systems, management information systems, applicable statutes and regulatory agency requirements, problem assessment and problem-solving techniques, and healthcare services.
- Excellent and effective communication skills, both verbal and written, and organizational skills.


 

Additional Job Details (if applicable)


 

Remote Type

Hybrid


 

Work Location

891 Centre Street


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)



 

Pay Range

$79,560.00 - $115,720.80/Annual


 

Grade

7


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

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For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

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Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

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When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

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