Qualifications

• 7+ years experience in software engineering or sales engineering management in a SaaS or enterprise software environment.
• Strong understanding of cloud computing trends and open source models.
• Excellent listening and communication skills.
• Ability to effectively lead discussions with product managers, engineers, and executives.
• Enthusiastic about fast-paced startup work cultures.
• Experience with Docker, Kubernetes, and cloud-native platforms.
• Familiarity with APIs, CI/CD automation, and AI technologies.

Responsibilities

• Support field sales by demonstrating the value of the Kong platform to customers.
• Develop trusted relationships with clients throughout the sales process.
• Guide proof of concepts (PoCs) and evaluations for customers.
• Ensure customer satisfaction for all assigned accounts.
• Coordinate with support, product, and engineering to address customer needs.
• Create technical documentation for implementation and service engagements.
• Contribute to marketing efforts through blogs, webinars, and trade show participation.

Benefits

• Collaborative and innovative work environment.
• Opportunity to work at the forefront of API and AI advancements.
• Exposure to top-tier clients and their unique challenges.
• Flexibility to take on diverse responsibilities beyond core job functions.
• Potential for personal and professional growth in a scaling startup.