Outreach

Staff Software Engineer, Identity and Access Platform

Outreach$165K — $215K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional software development experience
  • Strong problem-solving skills for creating reliable and scalable software
  • Ability to learn quickly and take ownership of complex systems
  • Results-driven focus with a bias towards implementation and measurable outcomes
  • Experience building backend or platform services in production environments
  • Familiarity with continuous integration environments
  • Excellent communication skills at both technical and functional levels

Responsibilities

  • Design and operate services for authentication, authorization, and token management
  • Own critical Identity and Access Management functionality end-to-end
  • Collaborate with Product and Security teams to develop technical solutions
  • Enhance service performance and resilience in distributed systems
  • Maintain high standards of engineering excellence with thoughtful designs
  • Mentor teammates and influence cross-company technical architecture

Benefits

  • Flexible time off
  • 401k retirement plan
  • Comprehensive medical, dental, and vision insurance for employees and their families
  • Paid parental leave with additional support options
  • Employee referral bonuses
  • Diversity and inclusion employee resource groups
Full Job Description
The Role

Join a small, high impact engineering team building the core Identity and Access Management platform that powers authentication, authorization, and security across our entire product surface. We design and operate the services behind login, service to service authentication, account protection, token management, SCIM provisioning, team management, OAuth integrations, and more. Our work sits on the critical path for every customer interaction, and we obsess over reliability, correctness, performance, and user trust.

In this role, you'll work on a team quickly moving towards AI native development and take end to end. You'll collaborate daily with engineers, Product, and Security to ship secure, scalable, resilient capabilities that enable customers to manage access safely and flexibly. You'll dive deep into hard technical problems, rapidly learn new domains, and raise the engineering bar through curiosity and strong technical judgment.

We're looking for someone who thrives in high ownership environments, delivers results, and brings energy and craftsmanship to core platform engineering. If you love solving fundamental identity and security challenges at scale, you'll feel right at home.

Our Vision of You:

  • 8+ years of professional software development experience.
  • Deep technical foundation and strong problem solving skills including the ability to create software that's reliable, scalable, and extensible.
  • Experience developing software end to end using AI tooling such as Claude, Cursor, Copilot, OpenCode, or something similar
  • Proven ability to learn fast, go deep, and take full ownership of complex systems.
  • Results-oriented mindset with a bias toward shipping, iteration, and measurable impact.
  • Humility, teamwork, and a drive for excellence.
  • Experience building backend or platform services in a production environment.
  • Familiar with continuous integration environments.


Your Daily Adventures:

  • Design, build, and operate services that power authentication, authorization, token management, and account security.
  • Own critical IAM functionality end to end from architecture and coding to rollout, observability, and long term reliability.
  • Partner with Product and Security to translate requirements into simple, robust technical solutions.
  • Improve service performance, scalability, and resilience across distributed systems.
  • Drive engineering excellence through thoughtful designs, clean implementations, and high quality operational practices.
  • Mentor teammates, influence cross company architecture, and contribute to a culture of curiosity, learning, and craftsmanship.


Bonus if you have:

  • Authentication, authorization, IAM protocols (OAuth, OIDC, SCIM), or account security.
  • Service protection, throttling, anti abuse systems, or large-scale distributed systems.
  • Core platform engineering, systems design, or reliability-critical services.


$165,000 - $215,000 a year

The annual base salary range for this role is $165,000-$215,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

#LI-JM1

Why You'll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

About Outreach

Outreach is a sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has over 4,000 customers including Cloudera, Adobe, and Glassdoor, and was named to the Forbes Cloud 100 list in 2019 and 2020.
Learn more about Outreach
Size
1,000 employees
Industry
Founded
2011

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