Chewy

Software Engineer III, Discovery

Chewy$141K — $225K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 12+ years of professional software engineering experience, including 2+ years in a leadership role
  • Experience designing and delivering high-performance, distributed systems or large-scale backend services
  • Proficiency in modern programming languages like Java, Kotlin, or Python
  • Familiarity with Terraform and Jenkins
  • Understanding of LLM architectures, embeddings, and vector databases
  • Strong collaboration and communication skills across technical teams

Responsibilities

  • Lead the design and implementation of large-scale distributed software systems for customer insights
  • Design and develop large-scale chatbots and conversational AI services
  • Collaborate with Principal Engineers to establish technical vision for Discovery systems
  • Translate business objectives into scalable engineering solutions with cross-functional teams
  • Mentor engineers across levels to promote technical growth
  • Drive initiatives to enhance developer efficiency and system observability

Benefits

  • Comprehensive medical/Rx, vision, dental, life, and disability insurance
  • Flexible situational benefits including telemedicine and backup dependent care
  • Employee assistance programs and substantial discounts on pet products
  • Unlimited paid time off (subject to manager approval), plus six paid holidays
  • Parental leave and family service benefits
  • Equity grant opportunities and eligibility for 401k contributions
Full Job Description
Job Description:

Our Opportunity:
Chewy is seeking a Software Engineer III to join an established technology team within our Discovery organization in Bellevue, WA or Boston, MA. At Chewy, it is our mission to be the most trusted and convenient destination for pet parents (and partners) everywhere. As part of the Search and Listings team, you will contribute to the design and implementation of next generation chatbot and search systems that power intelligent, personalized, and delightful customer experiences at Chewy. You will work closely with cross-functional partners in Data Science, Cloud Engineering, and Product to architect and implement scalable systems that leverage large language models, conversational AI, and vector search. You'll be a technical leader guiding end-to-end delivery - from design and prototyping to productionizing services and deploying them on cloud-based infrastructure.

What You'll Do:
As a Software Engineer III focusing on back-end development of our Search and Listings Team, you will work to deliver an outstanding experience for our Pet Parents. Your work will directly impact millions of customers who care for their furry family members every day. This includes:

  • Applying algorithms, data structures, and design patterns to produce efficient and performant code


  • Collaborate with the team to define technical vision and architecture for key Discovery systems, ensuring scalability, performance, and maintainability.


  • Collaborate with cross-functional teams to translate business objectives into robust, scalable engineering solutions.


  • Mentor and guide engineers across multiple levels, fostering technical growth and high-quality delivery.


  • Drive initiatives that improve developer productivity, system observability, and operational excellence.


What You'll Need:

  • Bachelor's degree in Computer Science, Engineering, or a related field.


  • 8+ years of professional software engineering experience


  • Proven success designing and delivering high-performance, distributed systems or large-scale backend services.


  • Strong proficiency in one or more modern programming languages (e.g., Java, Kotlin, Python).


  • Experience in system design, architecture patterns, and cloud-based deployment (AWS, GCP, or Azure).


  • Understanding of LLM architectures, embeddings, and vector databases (e.g., Qdrant, Pinecone, Milvus, FAISS).


  • Demonstrated ability to drive cross-team technical initiatives and influence architectural decisions.


  • Strong communication and collaboration skills, with the ability to partner effectively across engineering, product, and data science teams.


Preferred Qualifications:

  • Experience in e-commerce or Search systems


  • Experience with AWS or similar cloud platforms


  • Experience with Scrum, or other agile methodologies


  • Experience with configuration and deployment management and be hands on technology infrastructure, network, compute, storage, and virtualization experience


  • Experience with Agentic AI, OpenSearch, LLMs, and Vector databases


What You'll Get:

  • A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!


  • Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and to become your best.


  • Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.


  • Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.


The base salary range for this role is $141,000 - $225,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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