Gusto

Staff Software Engineer, Benefit Renewals

Gusto$197K — $247K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software development experience
  • Proven track record of owning multi-quarter projects with measurable impact
  • Ability to drive large, cross-functional projects independently
  • Experience with A/B testing and experimentation
  • Familiarity or interest in Ruby on Rails
  • Knowledge of AI tools for development enhancement
  • Strong mentoring skills to elevate team performance

Responsibilities

  • Design and build products for the Benefits team to enhance user experiences
  • Automate complex processes in health insurance to minimize errors
  • Mentor engineers to solve intricate technical challenges at scale
  • Scale one of the largest Ruby and JavaScript applications globally
  • Collaborate with cross-functional teams to address customer pain points
  • Prototype and launch solutions rapidly
  • Create products that resonate with customers and add real value

Benefits

  • Flexible hybrid work arrangements with office presence required 2-3 days a week
  • Physical office spaces in Denver, San Francisco, and New York City
  • Opportunity to influence product features from conception to launch
  • Participation in mentoring and team-building initiatives
  • Access to AI frameworks for ongoing professional development
  • Collaborative, test-driven work environment
Full Job Description
We're looking for a full-stack software engineer to join the Benefits Renewals team! Each year, customers need to review and update their benefits. This team powers the workflows that guide employers and employees through the renewal process, helping them stay compliant and retain the coverage that works best for them. As a Staff Software Engineer, you'll operate across the full product lifecycle: shaping features from early spec and design through to launch and long-term iteration. That means writing clean frontend code, designing and building reliable backend APIs, influencing product direction, and taking ownership of what happens after a feature ships. If you're drawn to work that combines technical craft with real-world impact - helping power the livelihoods of millions using Gusto products - join us! Here's what you'll do day-to-day: • Design, build, and test products in Benefits. Improve the user experience when renewing benefits, for both our external and internal customers. Automate the complex manual processes in health insurance to reduce errors and save time. • Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale • Help scale one of the largest Ruby/Rails and Javascript/React applications in the world • Collaborate with our Product Management, Data, Design, and Platform Engineering teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily • Build products that our customers genuinely love Here's what we're looking for: • Successful applicants typically have 8+ years of software development experience • Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale • Experience driving large, cross-functional projects end-to-end through ambiguity - scoping, sequencing, and unblocking without needing the problem pre-broken-down; aligning multiple stakeholders and working with multiple teams • Experience with implementing A/B tests or experimentation. Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities • Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams • Ability to mentor engineers to maximize their performance and impact Others: • Experience in, or interest working in, Ruby on Rails • Appreciation for a collaborative, test-driven environment • Ability to build well-structured, maintainable, well-documented code • Ability to effectively communicate across engineering teams and with business stakeholders Please note that travel to Gusto's office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash compensation amount for this role is targeted at $197,000-$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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