OpenAI

Staff / Senior Staff Backend Engineer, B2B Flywheel

OpenAI$293K — $385K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of backend engineering experience in high-scale environments
  • Strong fundamentals in distributed systems and API services
  • Experience building or maintaining data pipelines and event systems
  • Familiarity with data science, statistics, and ML workflows
  • Ability to thrive in ambiguous and rapidly changing environments
  • Demonstrated high agency and strong execution velocity
  • Experience in fast-paced startups or high-ownership roles is a plus

Responsibilities

  • Design and operate backend systems for capturing product and customer signals
  • Build reliable data infrastructure for actionable insights and product improvements
  • Work on high-traffic, low-latency services with strict privacy requirements
  • Collaborate with cross-functional teams to enhance product quality
  • Develop systems for model feedback loops and analytical tooling
  • Exercise high ownership in a small, agile team

Benefits

  • Opportunity to work at the forefront of AI technology
  • Collaborative environment with cross-functional teams
  • Focus on real-world applications of machine learning
  • Professional growth in a fast-paced, innovative company
  • Engagement in a high-impact B2B infrastructure development
Full Job Description
About the Role

We're looking for backend software engineers to help build the data and systems infrastructure behind OpenAI's B2B flywheel. This role is ideal for someone who enjoys working across backend systems, data pipelines, and applied ML/DS-adjacent problems - especially in ambiguous, fast-moving environments where the path is not always predefined.

You'll help design and build real-time engineering systems that operate across high-scale API and B2B surfaces, while partnering closely with data science, research, product, and engineering teams. Strong candidates will bring deep backend engineering ability, comfort with data-heavy systems, and the versatility to work across multiple technical domains.

In this role, you will:
  • Design, build, and operate backend systems that capture and process critical product, usage, and customer signals across B2B and API surfaces
  • Build reliable data pipelines and infrastructure that help translate raw signals into actionable insights, model evaluations, training datasets, and product improvements
  • Work on high-traffic, low-latency services in constrained environments, including systems with strict privacy and data-handling requirements
  • Collaborate closely with data science, research, product, and infrastructure partners to identify user pain points, measure system behavior, and improve product quality
  • Help develop the system needed to support model and product feedback loops, including signal capture, evaluation datasets, classifiers, and analytical tooling
  • Operate with high ownership in a small team where priorities may shift quickly and the work spans multiple engineering domains

Your background might look something like:
  • 7+ years of professional backend engineering experience, ideally in high-scale, product-driven, or infrastructure-heavy environments
  • Strong backend engineering fundamentals, including distributed systems, API services, data modeling, reliability, performance, and production operations
  • Experience building or maintaining data pipelines, event systems, logging/telemetry infrastructure, or large-scale data processing systems
  • Comfort working near data science, statistics, ML, or research engineering workflows; direct experience is strongly preferred, but not required
  • Ability to operate effectively in ambiguous environments where problems are loosely defined and ownership boundaries are broad
  • High agency, strong execution velocity, and a willingness to wear multiple hats across backend engineering, data infrastructure, and applied research-adjacent work
  • Experience in fast-paced startups, early teams, or similarly high-ownership environments is a plus
  • Interest in AI systems, enterprise products, and building the infrastructure that helps improve products and models through real-world usage signals

Title note: At OpenAI, research and engineering hires share the internal title Member of Technical Staff. We use Staff / Senior Staff externally to signal the depth of experience, ownership, and technical leadership expected for this role.

Compensation Range: $293K - $385K USD

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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