Career CategoryHuman Resources
Job DescriptionStaff Relations Manager What you will do Let's do this. Let's change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen's Operations function. This position is located on site at one of Amgen's manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence a minimum of 3 days per week.
Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.
- Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed.
- Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.
- Partner with the Occupational Heath, Benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.
- Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.
- Track and update cases in the company's case management system.
- Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
- Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.
What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:
Basic Qualifications: Doctorate degree
OR
Master's degree and 2 years of Staff Relations experience
OR
Bachelor's degree and 4 years of Staff Relations experience
OR
Associate's degree and 8 years of Staff Relations experience
OR
High School diploma/GED and 10 years of Staff Relations experience
Preferred Qualifications: - Ability to Work on site at one of Amgen's manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
- Strong Human Resources background with 4+ years of experience in Employee Relations
- Experience advising on performance management, discipline, and involuntary terminations of employment
- Knowledge and experience of employment laws and ER practices
- Experience conducting internal HR investigations
- Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
- Strong judgment, discretion, and professionalism in handling complex and confidential matters.
- Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
- Flexible working hours due to needs of manufacturing shifts.
What you can expect from usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadlineAmgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
SponsorshipSponsorship for this role is not guaranteed.