Plaid

Staff Product Manager - Fraud

Plaid$130K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management experience in fraud, risk, security, or identity
  • Strong technical background, ideally with a Computer Science degree or related field
  • Experience with fraud detection, risk scoring, or IDV/AML systems
  • Proficient in writing product requirements and communicating complex ideas clearly
  • Collaborative with engineering, data, and sales teams to achieve measurable goals
  • [Nice to Have] Knowledge of data science or ML-driven systems
  • [Nice to Have] Previous entrepreneurial or founder experience with a mindset of ownership.

Responsibilities

  • Set the vision and strategy for IDV and Monitor to enhance fraud prevention and customer experience.
  • Expand the data and improve the performance of IDV and Monitor within the Protect and Layer platforms.
  • Collaborate with engineering and design teams to ensure smooth transition from concept to production.
  • Communicate clearly about decisions and trade-offs to keep teams aligned and informed.
  • Engage with customers to identify fraud and compliance trends and translate them into product enhancements.

Benefits

  • Opportunities for professional growth within a mission-driven team
  • Focus on diversity and equity in the workplace
  • Culture of continuous learning and experimentation
  • Ability to impact the financial ecosystem positively
  • Supportive environment for sharing unique experiences and perspectives.
Full Job Description
Fraud remains one of the hardest problems in financial services-and one of the biggest opportunities for Plaid. Our Fraud team is building the trusted identity backbone for the financial ecosystem, helping customers onboard good users with confidence while keeping bad actors out.

As the Product Manager for Identity Verification (IDV) and Monitor (AML), you'll own the foundation of Plaid's fraud platform. IDV enables fast, accurate identity verification at onboarding, while Monitor provides continuous AML screening and transaction monitoring. Together, they power Protect and Layer-Plaid's next-generation fraud products. The result is a unified platform that brings KYC, AML, and fraud prevention together at scale.

In this role, you will take end-to-end ownership of IDV and Monitor-setting direction, driving execution, and aligning teams around measurable outcomes. You'll blend technical, data and design perspectives to move from concept to production quickly and deliver systems that are accurate, reliable and built for scale. You'll partner directly with Plaid's fraud founders and an experienced engineering team to raise the standard for fraud prevention.

Responsibilities
  • Set the direction. Own the vision, strategy, and roadmap for IDV and Monitor end to end. Drive meaningful outcomes for fraud prevention, compliance, and customer experience.
  • Build the backbone. Grow IDV and Monitor as the core of Protect and Layer by expanding data coverage, improving decision quality, and enhancing reliability, latency, and transparency across systems
  • Execute with focus. Partner closely with engineering, design, and other Fraud teams to move from concept to production with clear launch criteria and consistent follow-through.
  • Communicate with precision. Create clarity across teams by articulating decisions, tradeoffs and rationale crisply. translating complex systems into simple narratives and keeping partners aligned on what matters.
  • Stay close to the field. Engage with customers and GTM teams to spot fraud and compliance patterns early, translate them into product improvements, and maintain momentum through demos, integrations, and launches.

Qualifications
  • 6+ years of product management experience in fraud, risk, security, or identity
  • Strong technical foundation with a degree in Computer Science or a related field preferred
  • Experience building or integrating fraud detection, risk scoring, or IDV/AML systems
  • Ability to write clear product requirements and communicate technical concepts to diverse audiences
  • Comfortable working closely with engineering, data, and go-to-market teams to deliver measurable impact
  • [Nice to Have] Experience with data science or ML-driven systems, including model inputs and outputs
  • [Nice to Have] Entrepreneurial or founder experience with a bias toward ownership and experimentation

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

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