Staff Product Manager, Document & Knowledge Platform

Clera

$150K — $180K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, including at least 3 years at Staff or Senior PM level
  • Proven track record of owning and scaling complex platform products in enterprise SaaS or data-intensive domains
  • Strong technical acumen in system design, distributed systems, and data pipelines
  • Experience with products handling sensitive data with security and compliance mandates
  • Excellent communication and influence skills across various organizational levels
  • Ability to thrive in ambiguous, fast-paced environments
  • Sharp product sense focusing on both high-level strategy and detailed implementation

Responsibilities

  • Own the product vision and roadmap, balancing customer needs with long-term investments
  • Drive end-to-end product development by leading cross-functional teams
  • Partner with engineering to make technical decisions and solve complex problems
  • Champion customer needs by collaborating with Customer Success and Sales teams
  • Scale platform capabilities including AI-enabled search and document management features
  • Influence across the organization by clearly communicating product direction

Benefits

  • Opportunity to shape a high-impact, high-visibility product for leading law firms
  • Work within an AI-powered ecosystem that transforms professional services
  • Collaborate with talented cross-functional teams in a dynamic environment
  • Engage with cutting-edge technology in document management and AI
  • Be part of a mission-driven company focused on innovation in legal tech.
Full Job Description
About the Role

As a Staff Product Manager for our document and knowledge management platform, you'll own the product vision, strategy, and execution for a critical foundation that powers how legal professionals interact with our AI capabilities. This platform enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within our AI-powered ecosystem.

This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.
What You'll Do
  • Own the product vision and roadmap: Develop a compelling product strategy that balances near-term customer needs with long-term platform investments, aligned to the company's mission of transforming professional services through AI.
  • Drive end-to-end product development: Lead cross-functional teams - engineering, design, AI/ML, and go-to-market - to ship high-quality features from ideation through launch and iteration.
  • Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive into complex problems, and ensure scalable, secure, and performant systems.
  • Champion customer needs: Collaborate with Customer Success, Sales, and domain experts to deeply understand user workflows and translate them into clear, actionable product requirements.
  • Scale platform capabilities: Drive development of file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems (e.g., iManage, SharePoint, Dropbox).
  • Influence across the organization: Communicate product direction clearly and persuasively to stakeholders ranging from individual contributors to executive leadership.
What We're Looking For

Required:
  • 8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
  • Proven track record owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
  • Strong technical acumen - ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
  • Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
  • Excellent communication and influence skills, across all levels from engineers to executives.
  • Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
  • Sharp product sense with attention to both high-level strategy and fine-grained implementation details.

Nice to Have:
  • Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.
  • Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.
  • Experience with enterprise integrations - APIs, authentication frameworks (SSO/SCIM/OAuth), and third-party DMS platforms.
  • Prior experience at a company during a high-growth stage (Series B through IPO).
Location

This role is based on-site in San Francisco, CA. Visa sponsorship is not available for this position.

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