Staff Product Designer

GlossGenius$215K — $258K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Product Design/UX/UI or related role
  • Experience designing booking platforms and payment products is a strong plus
  • Proficient in sketching, wireframes, visual design, and prototyping
  • Familiarity with advanced prototyping tools (e.g., Principle, Framer, Sketch, Figma, InVision)
  • Experience using AI tools to influence design strategy
  • Strong empathy for small business owners and a passion for their success
  • Ability to thrive in high-growth, fast-paced environments

Responsibilities

  • Own the design process from strategy to execution for Core product area
  • Enhance user experience across features in the GlossGenius app
  • Solve UX/UI challenges through ideation, testing, and refinement
  • Create user flows, wireframes, and prototypes for design communication
  • Design AI-powered experiences that help small business owners
  • Conduct user interviews to inform design strategy
  • Collaborate with cross-functional teams to create engaging user experiences
  • Initiate innovative ideas for user interaction with GlossGenius

Benefits

  • Flexible PTO
  • Competitive health & dental insurance with partially covered premiums
  • Fertility and adoption benefits
  • Fully-paid parental leave policy
  • 401k plan with immediate eligibility
  • Yearly stipend for professional development
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Opportunities for team bonding activities throughout the year
Full Job Description
About the Role

As a Staff Product Designer, you will lead and own design in our Core product area, focused on empowering beauty and wellness businesses to operate and grow with seamless, reliable tools. You'll own the strategy and execution of key product experiences together with your Product and Engineering counterparts-from scheduling needs and client and team management to payment processing. As AI reshapes how products are built and experienced, you'll play a central role in defining how intelligent features show up for our customers, thoughtfully, usefully, and in a way that feels native to the GlossGenius experience. Our ideal candidate will be able to craft a diverse set of creative solutions to complex product design problems by working with our product team and leadership in Core Product.

You must be commutable to our San Francisco office and will operate in a hybrid environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You'll Do
  • Own the entire design process, from strategy to execution, of your product area
  • Work on the user experience across Core product features within the GlossGenius app
  • Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
  • Construct user flows, wireframes, and prototypes that effectively communicate design concepts
  • Identify and design AI-powered product experiences that meaningfully reduce friction for small business owners
  • Lead user interviews to better understand customer needs to help inform the product design strategy
  • Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
  • Deliver products that are recognized as the best in the industry by understanding GlossGenius's strategic and competitive position
  • Take initiative in thinking of new ways our users can interact with GlossGenius

What We're Looking For
  • 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
  • Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
  • Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
  • Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
  • Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
  • Experience navigating ambiguous high-growth, fast-paced product-driven environments

Benefits & Perks
  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York is between $215,000-$258,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

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