US Mobile

Staff-Principal Product Manager, Devices & eCommerce Marketplace

US Mobile$175K — $215K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product management experience, with at least 2 years in a senior staff-level role
  • Proven track record of launching impactful products end-to-end
  • Hands-on experience in digital shopping, marketplace management, or consumer tech
  • Robust analytics expertise with a focus on data-driven decisions
  • Experience in designing and implementing A/B tests and growth experiments
  • Strong negotiation skills with hardware vendors and commercial partners
  • Bachelor's degree in Computer Science, Engineering, or related field

Responsibilities

  • Define and manage the multi-year roadmap for Devices & eCommerce Marketplace
  • Lead programs related to device protection, trade-ins, and upgrades from conception to operation
  • Collaborate with Growth and Marketing on device promotions and acquisition strategies
  • Use data analysis and A/B testing to enhance revenue and conversion metrics
  • Develop logistics and fulfillment processes, ensuring efficient inventory and order management
  • Negotiate and evolve supplier relationships, working with OEMs and service providers
  • Work cross-functionally to create cohesive and high-quality user experiences
  • Act as a facilitator for teams, addressing blockers and maintaining project momentum

Benefits

  • Free cellular service across all US Mobile plans
  • Daily free lunch in NYC office with a fully stocked kitchen
  • Monthly gym and Omnycard reimbursement
  • Flexible working hours within a hybrid schedule
  • Equity participation in the company
Full Job Description
The Opportunity

This is a Staff or Principal level Product Manager role with end-to-end ownership of Devices & and our digital shopping Marketplace, including defining what best-in-class digital shopping looks like for the next generation of connected consumers. You'll set the bar for how connectivity devices are discovered, evaluated, and purchased online, then back it with the operational infrastructure to deliver: inventory, fulfillment, reverse logistics, and everything in between.

You'll own adjacent programs too, protection, trade-ins, upgrades, and financing, and be responsible for the full arc from 0-to-1 design through scaled operations. This is a business-critical surface with direct impact on conversion, revenue, and retention and a true growth lever for the Company.

You'll work closely with the leadership team to set direction, and partner across Growth, Operations, and Engineering to bring it to life. Success in this role requires strong judgment, a bias for action, and the ability to drive clarity and outcomes in complex, cross-functional environments.

We expect PMs to operate with a high degree of ownership. That means making principled decisions with imperfect information, aligning teams around clear direction, and holding a high bar for execution and results.

What You'll Do:

  • Define and own the multi-year roadmap for Devices & eCommerce Marketplace, setting strategy, aligning stakeholders, and translating vision into shipped products.
  • Lead device-adjacent programs including protection plans, trade-ins, financing, and upgrade cycles - from 0-to-1 design through scaled operations.
  • Partner with Growth and Marketing to design device promotions, launch experiments, and drive conversion improvements across the acquisition funnel.
  • Drive revenue, conversion, and margin through rigorous data analysis, A/B testing, and continuous iteration.
  • Build logistics and fulfillment capabilities - working across engineering and operations to handle inventory, order management, and reverse logistics at scale.
  • Define and evolve the supplier and partner ecosystem, including negotiating with OEMs, distributors, and third-party service providers.
  • Collaborate deeply with Engineering, Design, Customer Support, and Operations to deliver cohesive, high-quality experiences.
  • Operate as a force multiplier for your teams - removing blockers, making hard calls, and keeping execution on track.


What We're Looking For:

  • 7+ years of product management experience, with at least 2 years in a senior or staff-level IC role with meaningful scope and ownership.
  • Demonstrated track record of shipping high-impact products end-to-end
  • Deep experience in digital shopping, marketplace, eCommerce, or leading consumer tech platforms.
  • Strong analytics and data-driven decision making experience
  • Growth and experimentation background; you've designed and shipped A/B tests, conversion experiments, or monetization changes.
  • Experience negotiating with hardware vendors, OEMs, or commercial partners.
  • Bachelor's degree in Computer Science, Engineering, or a related field.


How we Work:

PMs at US Mobile are strategic builders, cross-functional leaders and hands-on owners. You'll be expected to get deep and zoom out just as fast to communicate strategy to leadership. We move quickly, we hold high bars, and we care deeply about our Customers.

We're a fast-paced, highly collaborative, fun environment packed with highly motivated teammates.

Compensation and Benefits:

  • $175,000 - $215,000 base salary (NYC-based, commensurate with experience)
  • Equity participation
  • Free cellular service - every US Mobile plan, on the best networks in the country
  • Free lunch daily in our NYC office + fully stocked kitchen
  • Monthly gym reimbursement and Omnycard reimbursement
  • Flexible hours within a hybrid schedule (Mon-Wed in-office)


$175,000 - $215,000 a year

Think you could be a good fit? Apply to learn more!

About US Mobile

US Mobile is a telecommunications company that provides wireless services to customers in the United States. The company offers a range of plans, including unlimited talk and text, as well as data plans that can be customized to meet the needs of individual customers. US Mobile was founded in 2014 and is headquartered in New York City.
Learn more about US Mobile
Size
100 employees
Industry
Net Income
-$50,000
Founded
2014
5 Year Trend
+60%
Revenue
$1 million

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