The Role

We're building the next generation of Orum's data platform, including a modern analytics stack powered by ClickHouse, BigQuery, dbt, and Looker. This platform supports customer-facing analytics, internal business intelligence, product decision-making, and future AI-powered products.

We're looking for a Principal/Staff Data Engineer to own this ecosystem end-to-end, a foundational data hire with broad responsibility across data engineering (~70%) and analytics/BI (~30%). You'll own the architecture, reliability, and evolution of our data platform, working closely with Engineering, Product, Finance, Go-to-Market, and Operations to build scalable data systems and a trusted analytics layer the whole company can use.

What you'll do

• Define and drive Orum's data platform architecture and technical roadmap
• Build and maintain scalable ETL/ELT pipelines from PostgreSQL, application systems, and event streams into ClickHouse, BigQuery, and other analytical systems
• Design robust dbt transformation layers and reusable, well-documented data models
• Own the reliability, performance, cost, and scalability of ClickHouse and BigQuery workloads
• Build real-time and batch data pipelines for analytics, product, and AI use cases, including large-scale event, call, transcript, and conversational data
• Establish standards for data quality, testing, lineage, governance, and observability
• Own Orum's Looker environment end-to-end, including LookML models, explores, dashboards, permissions, and performance
• Develop a trusted semantic layer with consistent metric and dimension definitions company-wide
• Partner with Product, Finance, GTM, and Operations to translate business questions into scalable data models, dashboards, and self-service analytics
• Support high-impact ad hoc analysis and help establish processes for dashboard ownership, metric governance, and data literacy

What we're looking for

• 8+ years of experience in Data Engineering, Analytics Engineering, Platform Engineering, or related data roles
• Deep expertise in SQL, data modeling, dimensional modeling, and analytics-oriented schema design
• Hands-on experience with dbt and modern ELT architectures
• Strong experience with analytical databases and warehouses such as ClickHouse and BigQuery
• Experience owning or administering Looker in production, including LookML development and performance optimization
• Experience with streaming technologies such as Kafka, Pub/Sub, or similar
• Strong understanding of cloud infrastructure, distributed systems, and data platform architecture
• Ability to operate with high ownership, drive ambiguous initiatives independently, and communicate complex data concepts to technical and non-technical audiences alike

Bonus if you have:

• Deep experience operating ClickHouse at scale
• Experience owning or migrating a Looker implementation
• Experience with product analytics or customer-facing analytics platforms
• Familiarity with LLM infrastructure, embeddings, RAG systems, or AI data pipelines
• Experience with conversational, telephony, or other large-scale unstructured datasets
• Experience in high-growth startup environments

Company Values

Excellence - Deliver high-quality work across every function
No Jerks - Build a team that's respectful, inclusive, and collaborative
Accountability - Own outcomes and follow through
Integrity - Always act honestly with customers, partners, and each other
Stewardship - Manage our resources responsibility for sustainable growth
Great Ideas Win - Innovation thrives when the best ideas lead, no matter where they come from

Benefits and Perks (FTE)

Flexible Vacation Policy
30+ paid holidays annually, including observed holidays, the first Friday of every month off and a two-week year-end holiday break.
Meaningful stock options in Orum
90% coverage for employees and dependents for healthcare, dental, and vision insurance plans
🛟 Comprehensive Life & Disability package
Parental leave for the primary or the secondary
$1k equipment reimbursement for work-related items that's yours to keep
Company retreats and meetups for all employees to connect in person
👭 Company ERG - Women Of Orum (WOO)