Job SummaryProvides medical evaluations and treatment for adult and adolescent patients with chronic and acute health issues. Uses their expertise in primary care to provide high quality health care and medical education. Collaborates within a health care team to improve patient outcomes and satisfaction. Comfortable working with diverse patients and staff. Provides services in accordance with Whitman-Walker Health's mission.
Core Whitman-Walker Primary Essential Duties:- PerformsandbehavesinaccordancewithWhitman-Walker'smission,culturalnormsandcore values of dignity, respect,affirmationand humility.
- Maintainsarespectful,non-judgmental, andcompassionatemannerwithpatients/clients/staff.
- Demonstratesexcellentcustomerservicebyidentifyingandexceedingcustomerrequirements.
- AdherestoWhitman-Walkerpoliciesandprocedures,withspecialattentiongiventoHIPAArequirements.
- Maintainsdataintegritythroughconscientioususeofrelevanttoolsandemployingasystemof checks and balances.
- Demonstratesorganizationalskillsnecessarytomulti-task,meetdeadlinesandre-prioritizeasneeded.
- Participatesinorganizationalqualityandperformanceimprovementactivities.
Role Specific Primary Essential Duties: - PerformsandbehavesinaccordancewithWhitman-Walker'smission,culturalnormsandcorevaluesof dignity, respect,affirmationand humility.
- Providesintegrated,team-basedclinicalcareinastate-of-the-artfacilitytoadiversepatientpopulation.
- Treatspatientsusingahighlevelofqualityhealthcarebasedonprimarycarestandardsofcare.
- Becomesanintegratedpartofateamapproachtoprimarycare.
- Ensurescoordinatedmedical,behavioralhealthaddictions,legal,andnutritionalcareinamedicalhomemodel.
- Interactswithpatientsusingculturalsensitivity.
- ProvidesanddocumentshighqualityandefficientmedicaltreatmenttoWhitman-Walkerpatients.
- Evaluatesandtreatsallpatientswithurgentandchronicmedicalconditions.
- Performsphysicalexaminationsandotherpreventativehealthcare.
- RecordspatientdatainmedicalrecordinaccordancewithMedicareandotherpayerrulesandrequirements.
- CodespatientvisitsaccuratelyusingMedicareandotherinsurancestandards.
- Performsadditionaldiagnosticand/ortherapeuticclinicalproceduresasnecessary.
- Collaborateswithexternalhealthcarefacilitiestofacilitateaccesstospecialtyandinpatientcare.
- ActivelyparticipatesineducationalactivitiesrelatedtoHIVandprimarycarestandardsatWhitman- Walker and in the community.
- Provideseducationalopportunitiesandiseagertosupervisemedicalstudents,PAstudents,NPstudents, medicalresidentsand medical students.
- Becomesactivelyinvolvedinclinicalcaseconferencesandjournalclubs.
- ParticipatesinqualityimprovementactivitiesatWhitman-Walker.
- Academicandotherlectureopportunitieswillbeavailable.
- Assiststhemedicalmanagementindeveloping,reviewingandupdatingmedicalservicespoliciesandprotocols.
- Helpsdevelopnewprotocolsandpolicies.
- Ensurescompliancewithlocal,stateandfederalregulations.
- ReportstotheSiteDirector
- PrimarycontactsarewithpatientsseekingmedicaltreatmentatWhitman-WalkerHealth.
- Workscloselywiththepatientcareteamstoprovidethehighestquality,collaborativehealthcare.
- WorkisintegratedbetweenallWWHdepartmentsandoutsideagenciesasclinicallyappropriate.
Budget Responsibilities:N/A
Management Responsibilities:N/A
Core Whitman-Walker Knowledge, Skills, and Talents Required:- Abilitytoworkindependentlywithminimalsupervision.
- Abilitytomanagetimeandefforttomeetstrategicobjectives.
- Knowledgeofprinciplesandprocessesforprovidingexcellentcustomerservice,bothinternalandexternal.
- KnowledgeofallapplicableWWHpoliciesandprocedures.
- Excellentoralandwrittencommunicationskills.
- Knowledgeofhealthcareinformationsystemswiththeabilitytoadapttonewelectronicmedicalrecordsand population health platforms.
- Analyticalskillsnecessaryforthepreparationofaccurate,conciseandcomprehensivereports.
- Abilitytomaintainrecordsandinformationinanaccurate,timelyandconfidentialmanner.
- Abilitytoadapttochangesintheservicedeliverymodel,re-prioritizingasnecessary.
- Flexibilitytoworkvariousshifts,includingafternoon,eveningandweekendshiftsasnecessary.
- Flexibilitytoworkwithintheorganizations'variouslocationsasnecessary.
- Commitmenttohealthequity.
Role Specific- Knowledge, Skills and Talents Required:- Excellentknowledgeofprimarycareguidelinesandstandardsofcare.
- Excellentclinicalandcommunicationskills.
- Abletoprovideculturallysensitivemedicalservicestoadiverseclientpopulation.
- Easilyappliesknowledgeandsensitivitytogay,lesbian,bisexualandtransgenderissuesinhealthcare.
- Knowledgeoflocal,stateandfederalregulationsas itrelatestohealthcare.
- Abletomanageanddelegateworkinafast-pacedmedicalclinic.
- Abletoworkcollaborativelyandrespectfullywithothermembersofthecareteam
Education and Experience Required:- LicensetopracticemedicineinWashington,DC.required
- DCDEACertification
- DCControlledSubstanceLicense
- SpanishlanguageorAmhariclanguagefluencypreferred
- 2 years ofexperience working with members of the Lesbian, Gay, Bisexual, Transgender, Gender Expansive, Queer, Asexual, Intersexed communities preferred.
- 2yearsofexperienceworkingwithpeoplelivingwithHIVorissuesrelatedtoHIVcarepreferred.
- Abilitytoprovideculturallysensitivemedicalservicestoadiverseclientpopulation
Working Conditions:Working conditions for this position are normal for an office environment. Individuals may be required to work evenings and / or weekends and organize events.
Physical Demands:- Lifting:Nomorethan20lbs.andinfrequently.
- Movement:Standingand sittingforlongperiods.
- Visual:Longperiodsoncomputer.
- Concentration:Extended periods of engagement with computer systems where concentration is key to accuracy in data entry.Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.
- Communication:Directandindirectcommunication.Writtenandverbalcompetency.