At Varicent, we're driven by the belief that great people power great companies. As our **Staff Software Developer, GenAI**, you'll play a critical role in building and scaling production-grade AI systems that directly impact how our customers use and experience our products.
You'll contribute to the design and delivery of GenAI-powered features, collaborate closely with technical leads and senior stakeholders, and help set the technical bar for quality, reliability, and scalability across a core product area. This role is ideal for a senior engineer who thrives in complex systems, enjoys solving ambiguous problems, and wants to apply modern AI technologies in real-world, high-impact products.
**Overview**
• Own AI-enabled components end-to-end and deliver measurable improvements in quality and reliability. You operate independently, drive design decisions within your area, and help establish strong engineering standards through reviews, mentorship, and technical leadership.
**What You'll Do:**
• Own delivery for significant features or systems - clarify requirements, design solutions, implement, ship, and iterate in production.
• Build and maintain reliable services, APIs, and workflows that support GenAI features at scale.
• Define and automate quality metrics for your area, including success metrics, test strategies, and evaluation approaches.
• Run structured experiments, interpret results, and translate learnings into tangible product improvements.
• Improve operational readiness through deployment automation, monitoring and alerting, incident analysis, and performance or cost optimization.
• Mentor and guide other engineers through design feedback, code reviews, and hands-on technical leadership.
**GenAI Expectations:**
• Solid working knowledge of how modern AI applications are built and evaluated, including core concepts, system trade-offs, and practical limitations.
• Strong learning velocity - able to assess new models, tools, and frameworks, and recommend pragmatic solutions based on impact, feasibility, and ROI.
• Build systems that are safe and compliant by design, with strong consideration for privacy, data handling, and responsible AI practices, in partnership with Legal and Security teams.
**How We Work:**
• We balance exploration with delivery - test ideas quickly, then productionize what works.
• "Done" means quality goals are met, followed by continuous improvement in accuracy, cost, performance, and reliability.
• The team owns systems end-to-end, including build, release, and operational reliability.
**What You Bring:**
• 6+ years of overall software engineering experience, with at least 3+ years building and shipping production systems in product teams.
• 5+ years of hands-on technical experience writing production-quality code.
• Strong software engineering fundamentals, including system design, distributed systems, and scalable architecture.
• Proficiency in Python and/or TypeScript (or similar), building APIs, services, and data pipelines.
• Experience with cloud platforms (AWS, GCP, or Azure), CI/CD pipelines, automated testing, and observability.
• Experimentation mindset - able to define metrics, build evaluation frameworks, and iterate quickly in ambiguous problem spaces.
• Passion for learning and applying GenAI technologies in practical, production environments.
**Nice to Have:**
• Hands-on GenAI/LLM experience: prompt engineering, retrieval/RAG, embeddings, tool or function calling, fine-tuning, or evaluation pipelines.
• Familiarity with LLMOps practices: experiment tracking, version control for prompts/models, and cost or latency optimization.
• Experience with tools such as LangChain/LangGraph, OpenAI, Anthropic, Azure OpenAI, and vector databases like Pinecone, FAISS, or Milvus.
• Contributions to open source, technical blogs, or conference talks.
**Education:**
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
For this role, the estimated annual base salary range is between $104,000 - $130,000 (CAD). In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.
This posting is for a **new **vacancy.
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement - not replace - human decision-making.
**Overview of Benefits:**
- Health & Wellness- Comprehensive medical, dental, and vision coverage tailored to your local needs
- Time Off- PTO and public holidays to rest, recharge, and do what matters most
- Volunteer Days- Dedicated time to give back and support the communities that matter to you
- Ignite Days- Dedicated learning days to support continuous growth, skill development, and professional learning
- Financial- Compensation that reflects your market and your value
- Retirement- Retirement plans designed to help you build long-term financial security
- Tuition Assistance- Invest in your growth with support for continuing education and professional development
- Flexibility- Work where you thrive, with remote and hybrid options available across most regions
