Fanatics

Staff Engineer - Client Services (REMOTE)

Fanatics • $170K — $200K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in designing and building scalable backend services.
  • Expertise in Kotlin or strong Java background with a willingness to transition.
  • Proven experience with modern backend frameworks like Spring Boot.
  • Familiarity with Coroutines and Dependency Injection.
  • Strong communication skills for explaining complex technical topics to varied audiences.
  • Experience in Agile methodologies and SCRUM.
  • Ability to thrive in a fast-paced, evolving environment.

Responsibilities

  • Lead the planning and development of major product features from start to finish.
  • Drive technical excellence by establishing best practices for code quality and system design.
  • Conduct thorough code reviews to ensure high standards for quality and security.
  • Mentor engineers, fostering a culture of innovation and ownership.
  • Coordinate end-to-end delivery on multi-team projects with cross-functional collaboration.
  • Define and lead the testing strategy for client-side features, ensuring systems are built with quality in mind.
  • Enhance operational processes to improve system reliability and handle high-pressure scenarios.

Benefits

  • Opportunities for in-person cultural immersion experiences in New York City.
  • Clear guidance and support throughout the interview and onboarding process.
Full Job Description
Overview

As a Staff Engineer, Client Services at Fanatics Betting & Gaming (FBG), you'll join the Sportsbook Client team-an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience.

As a Staff Engineer at FBG, you are a seasoned contributor and technical leader, known for your ability to build scalable, high-impact solutions that drive the business forward. You combine deep hands-on expertise with a strong architectural mindset, delivering results across mobile systems. You are expected to set the technical direction, drive engineering excellence across multiple client-facing teams, and empower engineers to deliver features at the highest quality. You play a key role in shaping the future of our technology stack while mentoring others and setting a high bar for engineering excellence.

We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market.

Responsibilities
  • Lead the planning, design, and technical development of major product features, from inception through deployment, ensuring alignment with overall platform strategy.
  • Own and drive technical excellence, including defining and scaling best practices in code quality, system design, and testing across the Client Services domain and peer teams.
  • Conduct exceptionally thorough and constructive technical design and code reviews to maintain the highest bar for quality, reliability, and security.
  • Mentor and empower engineers across multiple teams, fostering a culture of technical ownership, innovation, and continuous improvement.
  • Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy and actively drive adoption across related client teams.
  • Lead end-to-end delivery of multi-team projects, coordinating across engineering, product, and design. Effectively represent the team's plans, updates, and technical decisions in cross-functional planning and review forums.
  • Define and lead the testing strategy for complex client-side features and systems, promoting a culture of quality and ensuring systems are testable by design.
  • Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability.
  • Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning.
  • Develop, test, document, and deploy high quality software into production.
  • Develop a fundamental understanding of our industry, product, feature set and roadmap.
  • Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products.
  • Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems.
  • Escalate when tasks or projects hit roadblocks.
  • Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities.

Required Qualifications
  • 7+ years of experience designing and building highly scalable backend services.
  • Expertise with Kotlin as the primary development language, OR deep knowledge of Java with a strong willingness to transition to and develop primarily in Kotlin.
  • Proven experience with modern backend frameworks such as Spring Boot or similar.
  • Experience with Coroutines and Dependency Injection.
  • Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better.
  • Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders).
  • Familiar with Agile software product delivery and SCRUM methodology.
  • Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly.
  • Able to effectively work cross-functionally within an enterprise environment.
  • A Bachelor's degree, or professional certification, or a combination of education and experience

Preferred Qualifications
  • Experience designing and building backend services using Spring Boot or similar Java frameworks
  • Experience working in large-scale distributed systems and event-driven architectures
  • Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools
  • Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka).


If you possess some of these qualifications but not all of them, we still encourage you to apply!

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE-a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more.

Salary Range

$170,000-$200,000 USD

About Fanatics

Fanatics is a leading retailer of licensed sports merchandise. The company was founded in 1995 and has grown to become the largest online retailer of officially licensed sports merchandise in the world. Fanatics offers a wide range of products, including jerseys, hats, and other apparel, as well as collectibles and memorabilia. The company has partnerships with all major sports leagues and teams, as well as with individual athletes. Fanatics is committed to providing a seamless shopping experience for its customers and has invested heavily in technology and logistics to ensure fast and reliable delivery.
Learn more about Fanatics
Size
5,000 employees
Industry
Founded
1995

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