Apple

SRE Engineering Program Manager: iCloud (ASE)

Apple$130K — $155K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS in computer science or related field.
  • 5+ years of experience in software development project management for Site Reliability Engineering / DevOps / Infrastructure domains.
  • Exceptional organizational, project management, and technical savvy.
  • Experience leading large scale Infrastructure programs with a focus on Cloud environments.
  • Experience with Kubernetes is a big plus.
  • Agile project experience with evidence of Scrum background and/or served as a Scrum Master is preferred.
  • Strong analytical, troubleshooting, and problem-solving skills.

Responsibilities

  • Build trust with partners while simplifying complex processes.
  • Autonomously lead projects across various scales and complexities.
  • Facilitate strategic decisions and monitor industry trends.
  • Develop and implement process improvements and standard operating procedures.
  • Evaluate new requests in relation to complex interdependencies within systems.
  • Act as a business product thought problem solver addressing engineering discussions.
  • Coordinate technical design discussions among multiple teams to meet project timelines.

Benefits

  • Opportunities for professional growth and development.
  • Collaborative and innovative work environment.
  • Chance to work with cutting-edge technologies and systems.
  • Exposure to a diverse and dynamic team culture.
  • Support for continuous learning and skill enhancement.
Full Job Description
The Service Reliability Engineering (SRE) team is responsible for service infrastructure that ensures our customers' perfect experience. You will partner with the SRE leaders and work with your Engineering Program Manager (EPM) team in order to define, prioritize, plan, and deliver the project portfolio of technical, infrastructure, and system needs that make Apple, Apple. The projects range from deploying end-to-end infrastructure environments, supporting feature launches, hardware deployments, decommissions, complex system changes, tech refreshes, data migrations, service outage remediation, as well as continually striving to scale and mature operations and operational standard methodologies.

Description

* The role requires you to build partner trust and persistently remove ambiguity by seeking to reduce complexity. You must thrive in uncertainty and strive to bring clarity and focus in a fast paced environment. Technically curious you will autonomously lead projects of varying scale and complexity with cross-functional development and SRE teams with only consultative direction from leadership.

* Develop a broad organizational perspective while facilitating and executing on strategic decisions and keeping a pulse on what is happening in the industry. In addition, the role will support the development of process improvement and standard operating procedures in order to achieve required maturity and effectiveness, all while leading and growing teams of extraordinary project managers.

* Systems within this scope are complex, so you will not only be expected to be able to readily understand complicated and subtle interdependencies, but also to evaluate new requests and new information in light of how it affects or is affected by those systems. Being able to think on your feet is important, as is the ability to efficiently debate the validity of a given approach to any aspect of a project under your control. You have strong social and interpersonal skills.

* Key to your success will be the need to act as a business product thought problem solver on applicable domains, analyzing business risks, needs and requirements, participating and representing as the need arises in problem solving and design of engineering discussions.

* Hands on technical program manager with a strong project management toolkit, who can get elbow deep in defining requirements, coordinate technical design discussions among multiple teams/partners, and navigate conflict and ambiguity to execute projects to committed timelines.

* Ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. You have excellent communication, organization and leadership skills as this is relevant in our complex environment.

Minimum Qualifications

BS in computer science or related field.

5+ years of experience in software development project management for Site Reliability Engineering / DevOps / Infrastructure domains

Exceptional organizational, project management, and technical savvy

Experience leading large scale Infrastructure programs with focus on Cloud environments

Experience with Kubernetes is a big plus

Agile project experience with evidence and able to demonstrate knowledge SCRUM background and/or played the role of a Scrum Master is plus

Experience at prioritizing features, leading & presenting technical roadmaps and identifying & communicating risks early

A history of leadership, decision making, negotiation skills, and ability to influence partners without direct authority.

Self-motivated and proactive with proven creative and critical thinking capabilities

Strong analytical, troubleshooting, and problem-solving skills

Strong verbal and written communication skills to represent at all levels of the organization

Preferred Qualifications

Ability to handle multiple simultaneous end-to-end infrastructure, technical projects and partner community comprising of various engineering teams and their partners

Experience at end-to-end project delivery; building roadmaps through to operational sustainability

Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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