Senior Vice President of Operations

We9re looking for a Senior Vice President of Operations who is energized by bringing people together, strengthening shared services, and turning strategy into results. This is a unique opportunity to lead at a high level while contributing to a company where your impact is visible and rewarded.

Why This Role is Special

• Employee Ownership (ESOP): You9ll share in the long-term success you help create
• People-First Culture: Collaboration, respect, and integrity are at the core of how we operate
• Enterprise Impact: You9ll have a seat at the leadership table with the ability to shape how the organization works and grows
• Meaningful Work: Build systems, teams, and processes that make a lasting difference across the business

What You9ll Do

Lead & Elevate Shared Services

Provide strategic leadership across IT, HR, Marketing, and Office Operations, ensuring each function is aligned, well-supported, and delivering measurable outcomes.

Information Technology (IT):
Guide innovation, infrastructure, and cybersecurity while driving automation and data-driven decision-making.

Human Resources (HR):
Support a people-first strategy focused on growth, engagement, and a strong ownership culture.

Marketing:
Ensure brand, communications, and go-to-market support align with business growth goals and strategic initiatives.

Office Operations:
Ensure a consistent, high-quality workplace experience across teams and locations.

Drive Operational Excellence

• Champion continuous improvement and smarter ways of working
• Streamline processes and maximize resources
• Build scalable systems that support long-term growth

Strengthen Governance & Risk Management

• Establish clear policies, standards, and controls
• Partner across teams to support compliance and mitigate risk
• Ensure strong vendor and systems governance

Own Financial & Resource Strategy

• Help shape budgets and investment priorities
• Balance cost-conscious decision-making with service quality and employee experience
• Align resources to drive meaningful business outcomes

Leadership & Team Impact

You9ll lead and develop shared services leaders while fostering a collaborative, ownership-driven culture:

• Build alignment and accountability across teams
• Coach and develop high-performing leaders
• Create clarity in priorities and decision-making

What You Bring

• Bachelor9s degree in Business, Operations, or related field
• 10+ years of progressive leadership experience
• Proven ability to lead cross-functional initiatives and drive results
• Strong communicator who can influence, align, and execute

What Sets You Apart

• You lead with integrity and build trust
• You think like an owner and act with accountability
• You thrive in a collaborative, team-oriented environment
• You embrace change and bring others along with you
• You inspire people with vision, clarity, and purpose

Work Environment

This role is primarily office-based with occasional travel for collaboration, client visits, and company events.