Chewy

Sr Veterinary Services Compliance Manager

Chewy$129K — $207K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of multi-jurisdictional veterinary services experience in a corporate environment.
  • Demonstrable experience in designing and implementing scalable programs.
  • 10+ years of clinical experience in a veterinary hospital setting.
  • Strong independent decision-making and prioritization skills in regulatory ambiguity.
  • Proven track record of influencing cross-functional stakeholders effectively.
  • Intellectual curiosity and adaptability to new business areas.
  • Field position requiring up to 50% travel.

Responsibilities

  • Provide strategic direction for compliance planning and implementation.
  • Support regulatory training and monitor controlled substance handling.
  • Work with legal counsel to assess compliance with laws and regulations.
  • Conduct risk assessments and draft standard operating procedures.
  • Assist veterinary teams with compliance education and process establishment.
  • Implement operational changes in response to regulatory updates.
  • Build relationships with vendors for compliance-related services.

Benefits

  • Comprehensive insurance plans including medical, dental, and vision.
  • Flexible parental leave and family services benefits.
  • Unlimited PTO, pending managerial approval.
  • Paid holidays and potential sick leave in compliance with laws.
  • Employee assistance programs and various discounts.
  • Pet adoption reimbursement and discounted pet insurance.
Full Job Description
Job Description:

Sr Veterinary Services Compliance Manager

What You'll Do
  • Provide direction and expertise in the planning, development, coordination, implementation, and evaluation of compliance issues related to veterinary services at Chewy.
  • Support regulatory training, account set up and monitor controlled substance handling at Chewy Vet Care locations.
  • Coordinate with legal counsel to identify and assess laws, rules, regulations, and guidance, as set forth by the applicable government agencies and industry standards to assist the business with building and maintaining compliant operations.
  • Facilitate, coordinate, or conduct assessments and audits to identify areas of risk in the veterinary service area and draft standard operating procedures and process improvement plans to address potential concerns.
  • Assist veterinary services teams in establishing processes and procedures; overseeing training; and conducting ongoing compliance education.
  • Assist veterinary services teams in implementing appropriate business operations in response to regulatory requirements and changes within the veterinary industry.
  • Form and maintain relationships with outside vendors targeting compliance related veterinary services. Investigate and implement new products that will help our veterinary teams.


What You'll Need
  • 5+ years with multi-jurisdictional veterinary services experience within a corporate structure.
  • Demonstrated experience designing, developing, implementing and scaling programs within a corporate structure.
  • 10+ years clinical experience in veterinary hospital
  • Strong ability to operate independently, manage competing priorities, and exercise sound judgement in ambiguous or evolving regulatory environments.
  • Proven ability to influence cross-functional stakeholders and drive adoption of compliance initiatives.
  • The ability to move quickly; intellectually curious and willingness to learn new areas of business and experience.
  • Field position with up to 50% travel required.

Bonus
  • Licensed Veterinary Technician (LVT/CVT/RVT)
  • Experience with Controlled Substance Compliance in the Veterinary setting.


The base salary range for this role is $129,500 - $207,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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