The Senior Value Consultant is a customer-facing, individual contributor role responsible for helping financial institution clients realize measurable business outcomes from their investment in Alkami's digital banking platform. This role operates independently on complex value-based engagements, applying deep domain expertise, analytical judgment, and consultative skills to guide clients from insight to action. As a trusted advisor, the Senior Value Consultant influences adoption, optimization, and long-term value realization through data-driven recommendations and outcome-oriented storytelling. The role plays a meaningful part in supporting customer growth, retention, and satisfaction while partnering closely with Sales, Relationship Management, and Customer Success teams. Essential Duties & Responsibilities • Guide financial institution clients toward measurable business outcomes by leading value-based engagements such as assessments, platform reviews, and outcome alignment sessions. • Translate client business objectives into actionable recommendations by analyzing platform usage, performance data, benchmarks, and industry trends. • Develop clear value narratives by connecting Alkami platform capabilities to client priorities, financial impact, and operational efficiency. • Independently manage end-to-end value consulting engagements by planning scope, executing analyses, and delivering high-quality client-ready outputs. • Present insights and recommendations to client stakeholders by delivering compelling, data-backed presentations and consultative discussions. • Support account strategy and commercial motions by contributing value perspectives to renewals, expansions, and strategic account planning. • Partner cross-functionally with Sales, Customer Success, and Relationship Management by aligning on customer goals, engagement timing, and success measures. • Identify opportunities for increased adoption and optimization by benchmarking clients against peers and best practices. • Apply sound judgment to ambiguous or complex client scenarios by adapting established value frameworks and approaches as needed. • Document engagement outcomes and insights by producing clear deliverables that reinforce Alkami's value messaging and recommended next steps. • Provide feedback to internal teams by sharing recurring client insights that inform product direction, messaging, and go-to-market strategies. • Maintain deep knowledge of Alkami's platform and the digital banking landscape by staying current on product capabilities, releases, and market trends. • Serve as a role-model consultant by demonstrating strong executive presence, analytical rigor, and customer-first mindset in all engagements. Recommended Experience & Education Minimum Years of Experience 3-6 years of progressive experience in value consulting, value engineering, management consulting, sales engineering, customer success, or a related SaaS, fintech, or banking technology role, with demonstrated experience operating independently on customer-facing engagements. Education Level Bachelor's degree in Business, Finance, Information Systems, Engineering, or a related field; or equivalent practical experience. Knowledge, Skills, & Qualifications Required • Strong understanding of financial institution operations, digital banking strategies, and technology-enabled business outcomes. • Proven ability to translate complex data, product capabilities, and analytics into clear, outcome-focused business recommendations. • Experience leading client-facing workshops, presentations, and strategic discussions with mid- to senior-level stakeholders. • Analytical proficiency with the ability to assess usage data, benchmarks, KPIs, and performance metrics to inform decision-making. • Excellent written and verbal communication skills with the ability to adapt messaging to different audiences. • Demonstrated ability to work independently on complex engagements while collaborating effectively across internal teams. • Comfort operating in ambiguity and applying judgment to adapt standard frameworks to unique client situations. Preferred • Experience in value engineering or value consulting within SaaS, fintech, or digital banking platforms. • Familiarity with Alkami's platform or comparable digital banking and financial technology solutions. • Experience supporting commercial activities such as renewals, expansions, or value-based selling motions. • Proficiency with CRM, analytics, and presentation tools such as Salesforce, Tableau, Power BI, Excel, or similar platforms. • Exposure to benchmarking methodologies, ROI modeling, or business case development in a customer-facing context. The salary range for this position is: $133,000 - $147,000 Cool Things to Know Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment. Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding. Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. #LI-REMOTE