Under the direction of the Indirect Consumer Credit Manager, the Senior Underwriting Manager ensures the efficient operation and compliance of the indirect lending consumer loan officers. The Manager oversees consumer loan officers with underwriting, setting performance benchmarks, and ensuring adherence to industry standards and company policies.
Core Responsibilities- Lead and supervise a team of consumer loan officers, providing guidance, training, and performance management.
- Review and approve underwriting decisions for complex cases, ensuring accuracy and compliance with regulatory requirements.
- Develop and implement underwriting policies and procedures to improve efficiency and risk management.
- Monitor team performance against key metrics and provide timely feedback.
- Collaborate with other departments to ensure seamless communication and operations across teams.
- Analyze market trends and risk factors to adjust underwriting strategies and optimize portfolio performance.
- Present reports and updates to senior management, detailing underwriting outcomes and departmental progress.
- Foster a culture of continuous learning and development within the underwriting team.
Core Skill Competencies- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey information at various levels of the organization.
- Leadership: Proven ability to lead and inspire a team, with a track record of achieving business goals and driving performance.
- Team Performance: Monitor and evaluate the performance of the team, providing regular feedback and assessing goals and development plans.
- Member Focus: Commitment to delivering exceptional member service and enhancing the member experience.
- Problem-Solving Skills: Strong analytical and problem-solving abilities to identify issues, develop solutions, and make informed decisions.
- Risk Management: Identify and mitigate risks for the CU.
- Regulatory Knowledge: In-depth knowledge of federal, state, and local regulations related to residential lending.
- Compliance: Knowledge of financial regulations and standards.
- Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with underwriting software and tools.
Physical Demands- Ability to work in an office environment, sitting for extended periods of time.
- Capability to travel occasionally for meetings, training sessions, or conferences.
Qualifications- Bachelor's degree or equivalent experience required.
- Minimum of 5 years of underwriting experience, including 2 years in a supervisory role.
- Strong understanding of underwriting principles, risk assessment, and regulatory compliance.
- Professional certifications in underwriting or risk management are a plus (such as CPCU or ARM).
