T-Mobile

Sr Technology Solutions Manager

T-Mobile$114K — $206K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or a technical discipline
  • 7-10 years of relevant work experience
  • Strong analytical skills
  • Excellent communication of technical and functional solutions
  • Proficient in critical thinking and problem-solving

Responsibilities

  • Drive strategy and prioritization for technology initiatives
  • Prepare high-level solution design presentations
  • Manage inception activities and define technical scope
  • Serve as technical owner for complex initiatives
  • Lead delivery of solutions across business processes
  • Manage stakeholder relationships on cross-domain initiatives
  • Identify improvements and implement solutions effectively

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan and employee stock purchase options
  • Paid time off and up to 12 paid holidays
  • Tuition assistance and college coaching
  • Mobile service and home internet discounts
  • Access to commuter and transit programs
Full Job Description
Job Overview
The Sr Technology Solutions Manager plays a critical role on med to high complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy. The Sr Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.

Job Responsibilities:
  • Strategy
    -Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
    -Prepares high level solution design presentations for business and org leadership review.
    -Serves as a SME of existing functionality for a channel.
  • Project Management
    -Manages inception activities, including breakdown of business requirements and technical scope definition.
    -Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
    -Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative.
    -Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
    -Supports issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions.
    -Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management.
  • Relationship and People Management
    -Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives.
    -Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams.
    -Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
    -Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative.
    -Identifies improvements, makes critical decisions and works with subject matter experts throughout the organization to implement solutions.
    -Multi-tasks while managing business requests from end-to-end for core systems, in a demanding and rapidly-changing environment.


  • Education:
  • Bachelor's Degree Computer Science or Other Technical Discipline. (Required)


  • Work Experience:
  • 7-10 years Related working experience. (Required)


  • Knowledge, Skills and Abilities:
  • Analytics (Required)
  • Communication Communicates technical and functional solutions effectively and efficiently. (Required)
  • Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios. (Required)
  • Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required)


  • Licenses and Certifications:
    • At least 18 years of age
    • Legally authorized to work in the United States

    Travel:
    Travel Required (Yes/No):Yes

    DOT Regulated:
    DOT Regulated Position (Yes/No):No
    Safety Sensitive Position (Yes/No):No

    Base Pay Range: $114,400 - $206,300

    Corporate Bonus Target: 20%

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

    At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ346344¶dox=1

    At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

    Never stop growing!
    As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

    About T-Mobile

    T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
    Learn more about T-Mobile
    Size
    75,000 employees
    Market Cap
    $174.7 billion
    Industry
    Net Income
    $3 billion
    Founded
    2002
    5 Year Trend
    +16.4%
    Revenue
    $68.3 billion
    NASDAQ

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