Abbott

Sr. Technical Writer

Abbott • $78K — $156K *
Madison, WI 53711In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Biotechnology, Engineering, Technical Communications, or relevant field, or equivalent experience.
  • 7+ years of technical writing experience in engineering or biotechnology.
  • 3+ years in a regulated document control environment.
  • 2+ years in an equipment/hardware technical writing position.
  • Proficiency in Microsoft Office programs.

Responsibilities

  • Manage documentation projects by coordinating with regulatory and quality teams.
  • Mentor and provide feedback to fellow technical writers.
  • Create educational materials and conduct workshops for internal departments.
  • Collaborate with internal teams to identify documentation needs.
  • Develop and adhere to project schedules and deadlines.
  • Lead pre-reviews of documentation with subject matter experts to ensure accuracy.
  • Write and edit technical content for clarity and usability.

Benefits

  • Supportive work culture that encourages professional growth.
  • Opportunity to collaborate with cross-functional teams.
  • Mentorship and training development opportunities.
  • Engagement with advanced biotechnology and engineering projects.
  • Flexibility to work at multiple locations within the organization.
Full Job Description
JOB DESCRIPTION:

The Opportunity

The Senior Technical Writer is responsible for creating and modifying technical documents related to instruments and automation such as service procedures, user and service manuals, and training materials. The Senior Technical Writer is also responsible for creating and modifying technical documents related to test platforms and products, such as standard operating procedures (SOPs), study protocols, reports, and customer notifications. This role will compose clear technical documentation to explain complex information in a clear and concise manner and partner with engineering staff and scientists to ensure accuracy of process descriptions. The Senior Technical Writer leads documentation projects to ensure regulations and user needs are met.

What You'll Work On

Include, but are not limited to, the following:
  • Managing projects to create and evolve documentation by hosting meetings with regulatory, quality, document users, and subject matter experts (SMEs).
  • Acting as a mentor and resource to other technical writers, including reviewing documentation and providing editing suggestions.
  • Creating educational materials and hosting workshops for other departments across Abbott Cancer Diagnostics.
  • Engaging with internal departments as a consultant and supporting document creation and evolution.
  • Engaging with internal departments and seeking to understand their documentation gaps and needs.
  • Creating, adapting, and following project schedules and deadlines.
  • Leading effective pre-review of draft documents with subject matter experts (SMEs) and reconciling comments to ensure accuracy and usability.
  • Partnering with cross-functional SME representatives from Technical Services, Regulatory Affairs, Quality, Systems Development, Operations, Research & Development (R&D), Abbott Cancer Diagnostics Laboratories, Metrology, Instrument Production, Sustaining Engineering, and others as required to obtain an in-depth understanding of the product, the audience, and the documentation requirements.
  • Working collaboratively with document users and SMEs and owning the creation and evolution of applicable documentation.
  • Determining the clearest and most logical way to present information and instructions for greatest reader comprehension; write and edit technical information accordingly.
  • Creating and/or applying graphics and illustrations to support written content, increase users' understanding, elaborate on, or complement technical writing.
  • Producing high-quality documentation that meets applicable standards and is appropriate for the intended audience.
  • Writing, revising, editing, or updating instructions, technical information, and frequently asked questions, as necessary to aid users in performing a complex process without prior knowledge.
  • Remaining current on product developments and document requirements.
  • Ability to deliver high quality documentation with attention to detail.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and images.
  • Ability to write in explanatory and procedural styles for multiple audiences.
  • Excellent written skills in English.
  • Strong time management skills including prioritization.
  • Excellent organizational skills including aptitude in multi-tasking.
  • Strong verbal communication and ability to collaborate cross functionally.
  • Upholding company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Supporting and complying with the company's Quality Management System policies and procedures.
  • Ability to maintain regular and reliable attendance.
  • Ability to work designated schedule.
  • Ability to lift up to 10 pounds for approximately 5% of a typical working day.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to comply with any applicable personal protective equipment requirements.
  • Ability and means to travel between Abbott Cancer Diagnostics locations.
  • Ability to travel 10% of working time away from work location; may include overnight/weekend travel.


Required Qualifications
  • Bachelor's Degree in Biotechnology, Engineering, Technical Communications, or field as outlined in the essential duties; or High School Degree/General Education Diploma (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor's Degree.
  • 7+ years of technical writing experience in an engineering or biotechnology field.
  • 3+ years of experience working within a regulated document control environment.
  • 2+ years of experience working in an equipment/hardware technical writing position.
  • Proficiency in Microsoft Office programs.
  • Authorization to work in the United States without sponsorship.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.


Preferred Qualifications
  • Ability to author documents to comply with ISO 13485 and 21 CFR 820 regulations.
  • Familiarity with Oracle Cloud PLM Product Lifecycle Management software.


The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Quality Assurance

DIVISION:
ONCO Cancer Diagnostics

LOCATION:
United States > Madison : 1 Exact Lane

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 10 % of the Time

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Healthcare
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ
ABT
* Ladders Estimates

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