American International Group

Sr. Technical Specialist - Workers' Compensation Claims Major Case Unit, VA & MN

American International Group$85K — $110K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 8 years Workers' Compensation claim handling experience, inclusive of Virginia (VA) claims.
  • Bachelor's degree from a four-year college or university preferred.
  • Technical claim handling and organizational skills required.
  • Strong oral and written communication and interpersonal skills essential.
  • State adjuster's licenses are preferred but not mandatory.

Responsibilities

  • Manage indemnity, medical, and legal aspects of complex WC claims in Virginia, Minnesota, and other jurisdictions.
  • Evaluate and establish appropriate reserves for assigned claims independently.
  • Develop and continuously update resolution strategies for claim closure.
  • Conduct negotiations with claimants and/or claimants' attorneys to achieve settlements.
  • Document file activities and significant events promptly and accurately.

Benefits

  • Comprehensive range of competitive benefits offered.
  • In-person collaboration fosters a supportive office culture.
Full Job Description
Providing technical expertise in handling and directing high valued, complex Workers' Compensation (WC) claims involving serious injuries, catastrophic losses and/or complicated litigation. Includes reserving, negotiating, strategizing, litigating and final disposition of assigned claims.
  • Manage indemnity, medical and legal aspects of highest valued, complex WC claims, for Virginia (VA), Minnesota (MN) and other jurisdictions, through use of various resources available (i.e., utilizing medical management services in controlling medical treatment as necessary, coordinating independent medical evaluations where appropriate). Pursue alternate/transitional early return to work to reduce indemnity and medical costs. Document file activity on a timely basis and accurately details significant events and outstanding issues. Engage tools and resources included in litigation management program, where applicable. Provide approval for all benefits (indemnity, medical, legal/allocated) within authority levels and is responsible for timely issuance in compliance with statutory requirements and best claim practices.
  • Evaluate claim exposure on assigned files proficiently with independence to establish appropriate reserves within assigned authority. Continually evaluate reserves during life of the claim to ensure accuracy of financial exposure on more complex claims. Identify and refer claims evaluated greater than delegated authority to management for guidance and direction. Convey claim facts, issues and proposed actions proficiently in claim committee forum.
  • Develop resolution strategy plans (action plans) and continually assesses and updates to achieve appropriate claim results and timely closure. Conduct claimant negotiations to achieve claim settlements within authority limits; interacts with claimant and/or claimant's attorney as needed to direct negotiations and achieve settlement. May assist other teams with claim reserving, resolution and/or negotiation strategy.


What you will need to succeed
  • Minimum 8 years Workers' Compensation claim handling experience including VA claims and other jurisdictions. State adjuster's licenses are preferred but not required.
  • Bachelor's degree from a four-year college or university preferred.
  • Technical claim handling and organizational skills
  • Strong (oral/written) communication and interpersonal skills


Ready to make a bigger impact? We look forward to reviewing your application.

Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

CL - Claims

AIG Claims, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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