Amazon

Sr. Technical Program Manager, New Store Format

Amazon$148K — $201K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years experience working directly with engineering teams
  • 5+ years experience in technical program management with software engineering teams
  • 5+ years experience in technical product or program management
  • 3+ years experience in software development
  • Experience in managing programs across cross-functional teams, building processes, and coordinating release schedules

Responsibilities

  • Orchestrate the convergence of operational infrastructure and customer-facing experiences
  • Leverage AI-powered program management tools to improve cross-functional execution
  • Work closely with product management and software development teams to define strategy and requirements
  • Lead development design through delivery and operational phases
  • Communicate regularly with executive management on program status, risks, and strategies

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and employee assistance programs
  • Flexible spending accounts and adoption reimbursement coverage
Full Job Description
Are you ready to build the future of physical retail from the ground up? Do you thrive when connecting disparate systems into seamless customer experiences? Are you energized by the challenge of building something entirely new?

We're launching a zero-to-one initiative that re-imagines how customers interact with our physical retail experiences. As Sr. Technical Program Manager for this project, you'll orchestrate the convergence of operational infrastructure and customer-facing experiences across digital and physical touch points. You'll leverage AI-powered program management tools to accelerate cross-functional execution, breaking down silos between product, operations, and engineering teams spanning multiple organizations. This is your opportunity to leave fingerprints on a program that will impact how we operate and serve customers while collaborating with diverse stakeholders united by a singular, ambitious vision.

This role requires working closely with the product management team and key software development teams across the company to define strategy and requirements, and lead development design through delivery and subsequent operation. This position requires regular communication with executive management on status, risks and product strategy. Excellent listening, writing skills and strong technical competency are essential. The ideal candidate should focus clearly on both delivery and customers. You should have experience managing multiple complete product development cycles, possesses superior analytical abilities and expert product judgment. A successful candidate will have a strong technical background, excellent analytical and problem solving skills, and great project management and communication skills.

BASIC QUALIFICATIONS

- 7+ years of working directly with engineering teams experience

- 5+ years of technical program management working directly with software engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Operations technology experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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