Comcast

Sr. Technical Program Manager - GTO Residential

Comcast$110K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or master's degree in computer science, information technology, or related field.
  • 7-10 years of experience in technical program management or similar roles.
  • Minimum of 5 years managing the Software Development Life Cycle (SDLC) in an agile environment.
  • Strong communication skills with the ability to convey complex information clearly.
  • Experience in developing comprehensive project plans for technical and software projects.
  • Proven organizational skills with the ability to prioritize and track work effectively.
  • Experience in data analysis using tools like Jira and Excel.

Responsibilities

  • Lead cross-functional technical programs, ensuring delivery aligns with scope and timelines.
  • Collaborate with stakeholders to clarify requirements and establish success criteria.
  • Align delivery plans with product direction and budget processes.
  • Identify and coordinate participation from required cross-functional teams.
  • Maintain integrated program plans with management of critical paths and key milestones.
  • Proactively manage program risks and issues with defined mitigation strategies.
  • Provide program status updates to leadership, ensuring ongoing stakeholder engagement.

Benefits

  • A comprehensive benefits package designed to support physical, financial, and emotional well-being.
  • Expert guidance and tools to aid in personal and family care milestones.
  • Flexible options personalized to meet individual needs.
Full Job Description
Job Summary
We're seeking a highly capable Technical Program Manager 4 to lead the planning, execution, and delivery of large-to-medium, moderately complex technical programs spanning multiple teams and organizations. This role requires strong program management fundamentals, growing technical depth, and the ability to operate with increasing independence while partnering effectively with engineering, product, and business stakeholders to drive reliable outcomes.

Job Description

Responsibilities:
  • Lead cross-functional, large-to-medium technical programs that span multiple teams or organizations, ensuring delivery against committed scope, timelines, and quality expectations.
  • Collaborate with engineering, product, and business partners to refine requirements, define scope, and establish clear success criteria and delivery plans.
  • Understand technical program scopes and align delivery plans with product direction, business requirements, and relevant planning and budget processes.
  • Identify and secure participation from required cross-functional teams to ensure effective collaboration and program execution.
  • Build and maintain integrated program plans, including identification and management of critical paths, dependencies, and key milestones; maintain an accurate program record.
  • Identify and manage program risks and issues; proactively define mitigation strategies, establish contingency plans, and escalate appropriately to senior leaders when needed.
  • Track and manage program schedules and tasks; analyze performance against plan and adjust sequencing, scope, or approach to maintain committed outcomes.
  • Provide clear, consistent program status and inputs for leadership and executive readouts, highlighting risks, changes, and decisions required; ensure stakeholder engagement throughout the program lifecycle.
  • Bring structure to moderately ambiguous problem spaces, helping teams break down work, sequence execution, and stay aligned to objectives.
  • Support execution tradeoffs across scope, timeline, dependencies, and resourcing in partnership with stakeholders; ensure proper documentation of decisions and changes.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Other duties and responsibilities as assigned.


What You'll Need:
  • Education: Bachelor's or master's degree in computer science, information technology, or a related technical field.
  • Experience: 7-10 years of relevant experience in technical program management, ops or related roles.
  • Must have a minimum of 5 years' experience managing the Software Development Life Cycle (SDLC) in an agile environment supporting an engineering focused organization.
  • Must have strong communication skills and a demonstrable ability to speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
  • Experience developing comprehensive project plans supporting technically focused projects and/or software development deliverables.
  • Proven track record of strong organizational skills. Ability to set priorities, track work, and be transparent.
  • Must have experience pulling and analyzing data to inform an approach or decision. Especially in Jira, Excel, and databases.
  • Ability to explore innovative ways to address operational or organizational pain points.
  • Technical Skills: Understanding of software development life cycle (SDLC) and system architecture. Experience with Agile methodologies and project management tools: ServiceNow, Smartsheet, Power BI, Confluence and JIRA.


Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills
Cross-Functional Leadership, Program Delivery Management, Program Execution, Risk Management, Stakeholder Management, Structured Problem Solving

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
7-10 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ

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