Amazon

Sr. Technical Program Manager, DC Security Operations

Amazon$148K — $201K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, computer science, or equivalent experience
  • 7+ years of technical product or program management experience
  • 5+ years of direct experience working with engineering teams
  • 7+ years of project management experience in scope, schedule, budget, quality, risk, and critical path management
  • Experience defining KPIs/SLAs for multi-million dollar businesses.

Responsibilities

  • Manage cross-team and cross-organization delivery of long-term customer-facing programs
  • Own the end-to-end program lifecycle from requirements to deployment
  • Engage with customers to gather future requirements
  • Collaborate with stakeholders to define and deliver on project milestones
  • Lead data-driven decision-making through metrics analysis and KPI creation
  • Anticipate and manage bottlenecks and trade-offs in project delivery
  • Plan and coordinate project events, including action item management.

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching program
  • Paid time off and parental leave
  • Mental health support and Employee Assistance Program
  • Adoption and Surrogacy Reimbursement coverage
Full Job Description
We are seeking a Sr. Technical Program Manager for the AWS Data Center Physical Security team.

In this role you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business requirements from customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams, external teams and partners to develop optimal solutions for new features.

The right candidate will possess a strong technical and product/program management background, and will have successfully managed multi-discipline, highly technical project initiatives. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional operational and software engineering teams to solve problems and implement new solutions.

As a Sr. Technical Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex global programs and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner.

Key job responsibilities

Manage cross-team and cross-organization delivery of long-term customer-facing programs

Own end-to-end program lifecycle by writing detailed BRDs, partnering with engineering on technical specifications, and managing deployment.

Meet with internal and external customers to understand future requirements

Collaborate with stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate events including facilitation and action item management.

Lead data-driven decision making through analysis of metrics and operational data, creating KPIs to demonstrate product/program value and effectiveness.

BASIC QUALIFICATIONS

- Bachelor's degree in engineering, computer science or equivalent

- 7+ years of technical product or program management experience

- 5+ years of working directly with engineering teams experience

- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

PREFERRED QUALIFICATIONS

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- 4+ years of analytical, quantitative, communication, and presentations experience

- Master’s degree, or MBA in management, business administration, economics, engineering, marketing

- MBA or Masters degree in Management or Engineering.

- MBA or Masters degree in Management or Engineering.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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