We are seeking a Senior Technical Program Manager to serve as the Single-Threaded Leader for a high-impact, cross-organizational program transforming how AWS delivers tax and invoicing capabilities at global scale. This role owns end-to-end program delivery across 5+ L10 organizations, driving alignment between product, engineering, tax compliance, payments, and go-to-market teams that do not share a common reporting chain. You will operate at the intersection of platform strategy and country-level execution-connecting a multi-year technical vision to quarterly delivery milestones while navigating competing priorities, evolving requirements, and complex regulatory landscapes. This is not a project management role; it is a leadership position accountable for the programmatic coherence of a strategic initiative that spans multiple VP organizations and directly enables AWS's international growth.
Key job responsibilities
- **Cross-organizational program leadership**: Drive end-to-end delivery of a multi-year platform initiative spanning 5+ L10 organizations across tax, invoicing, payments, marketplace, and commerce platform teams-owning the integrated roadmap, dependency graph, and critical path.
- **Dependency and risk management**: Proactively identify, escalate, and resolve cross-team dependencies and resource conflicts. Establish structured trade-off frameworks when competing priorities emerge across organizations.
- **Launch readiness governance**: Own phase-gate criteria, UAT/PVT coordination, and go/no-go decisions for multi-country launches involving regulatory compliance, technical validation, and customer readiness.
- **Stakeholder alignment and executive communication**: Serve as the single point of accountability for program status across VP-level stakeholders. Author and deliver MPRs, escalation documents, and strategic recommendations to senior leadership.
- **Requirements orchestration**: Drive timely handoffs of tax, legal, and product requirements across authoring teams and engineering consumers-ensuring specifications are finalized with sufficient lead time for implementation and testing.
- **Strategic roadmap ownership**: Connect near-term execution to the organization's long-term platform strategy, ensuring tactical decisions reinforce (rather than compromise) the multi-year architectural vision.
- **Operational excellence**: Establish program mechanisms (cadences, trackers, escalation paths, RACI models) that create clarity and accountability across distributed teams without requiring direct authority.
- **Ambiguity navigation**: Operate effectively in a space where requirements evolve, regulatory landscapes shift, and customer escalations introduce unplanned scope-making sound judgment calls on sequencing and trade-offs.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
