McKesson

Sr. Technical Product Manager, eCommerce Search Experience

McKesson$136K — $227K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of relevant experience in technical product management roles.
  • Strong understanding of product lifecycle and agile methodologies.
  • Hands-on experience in search/discovery or high-traffic user experience capabilities.
  • Experience with and ability to influence cross-functional teams in a matrixed environment.
  • Knowledge of modern digital architectures, APIs, and analytics practices.

Responsibilities

  • Own the end-to-end Search product lifecycle from vision to launch and optimization.
  • Prioritize search capability outcomes balancing customer value with technical feasibility.
  • Lead experimentation with UX and analytics teams to validate hypotheses.
  • Translate stakeholder needs into clear product requirements and user stories.
  • Manage the search backlog, making trade-offs across relevance, UX, and operational health.
  • Ensure delivery excellence through agile processes and KPI tracking.

Benefits

  • Location flexibility with options for hybrid work.
  • Strong teamwork culture that encourages collaboration across departments.
  • Ongoing professional development opportunities such as certifications and training.
  • Engagement with diverse teams and stakeholders for broad collaboration.
Full Job Description
This role offers location flexibility and is open to candidates across the United States.

Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

About the Role:

The Sr. Technical Product Manager (TPM) for eCommerce Core will own the Search Experience across digital commerce journeys, enabling customers to quickly discover the right products through intuitive, relevant, and high-performing search. This role defines and delivers a roadmap that drives measurable improvements in findability, conversion, and customer efficiency.

The TPM partners closely with engineering, design, analytics, and business stakeholders to translate experience goals into actionable requirements, instrument key search metrics, and lead structured experimentation. By embedding A/B testing and data-driven iteration at the core of product development, this role continuously optimizes relevance, conversion, and business outcomes while de-risking decisions through validated insights.

Success in this role requires strong technical acumen (APIs, data models, integrations), analytical rigor, and the ability to influence cross-functional teams without direct authority-ensuring alignment with architectural standards, privacy/compliance expectations, and enterprise business goals.

What You'll Do:

Product Ownership & Execution
  • Owns the end-to-end Search product (web/mobile), including vision, roadmap, and lifecycle execution-from discovery and definition through launch, iteration, and ongoing optimization.
  • Defines and prioritizes search capabilities and outcomes (e.g., relevance, facets/filters, synonyms, ranking, and results UX), balancing customer value with technical feasibility and time-to-value.
  • Leads search discovery and structured experimentation-partnering with UX, analytics, and engineering on research, prototyping, A/B tests, and pilots to validate hypotheses and scale what works.
  • Translate customer, business, and platform needs into PRDs, epics, and user stories with clear relevance requirements, acceptance criteria, and analytics/telemetry instrumentation.
  • Owns and prioritizes the search backlog in collaboration with engineering and design-making explicit trade-offs across relevance/UX, latency/performance, data quality, scalability, and operational health.
  • Drives delivery excellence through agile execution, release/experiment cadence, and KPI-based outcome tracking; proactively manages risks (e.g., relevance regressions, latency, and data integrity) and communicates progress, dependencies, and decisions.


Technical Collaboration
  • Work closely with engineering teams to ensure search solutions are feasible, scalable, and aligned with architectural standards (e.g., relevance logic, indexing strategy, and performance/latency targets).
  • Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement.
  • Understand APIs, catalog/search data models, indexing pipelines, and system integrations to guide development.
  • Participate in sprint planning, standups, and retrospectives to drive on-time delivery and continuous improvement of search experience outcomes.


Customer & Stakeholder Engagement
  • Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, analytics, business units, customer success, and executive leadership, to align on search experience outcomes, priorities, and trade-offs.
  • Interface with internal stakeholders (e.g., customer success, sales, support, merchandising, and catalog/content partners) to gather input, resolve search experience pain points, and validate proposed solutions.
  • Regularly uses customer and user feedback loops to inform prioritization and iteration of the search experience (e.g., usability testing, customer interviews, support signals, zero-results patterns, and refinement behavior). Partners with design to run discovery and testing that validates improvements before scaling.


Data-Driven Decision Making
  • Use analytics and observability tools to monitor search performance and experience quality, identify issues, and propose improvements.
  • Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput.
  • Drives enhancements that improve findability and customer satisfaction, measured through usage analytics, feedback signals, and customer experience metrics.
  • Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence.


Documentation & Communication
  • Create and maintain product documentation, including technical specs, release notes, and user guides.
  • Communicate progress, risks, and dependencies to cross-functional teams.
  • Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams.
  • Facilitate knowledge transfer and continuity by documenting key product decisions, architectural trade-offs, and lessons learned for future reference and onboarding.


Basic Requirements:
  • Degree or equivalent and typically requires 7+ years of relevant experience.
  • 7+ years in progressively advancing technical product management roles.
  • 7+ years proven experience working with and influencing highly matrixed teams.
  • Hands-on experience in health care industry and/or regulated environment is a plus.
  • Demonstrated understanding of the product lifecycle, agile methodologies, and digital transformation-plus experience delivering customer-facing search/discovery or high-traffic UX capabilities.


Preferred Skills/Experience:
  • 7+ years of experience building business cases.
  • The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc.
  • Demonstrated ability to engage engineering, architecture, data, and UX teams to evaluate technical trade-offs, influence solution design, and ensure feasibility of search experience strategies (including relevance, indexing, and performance considerations).
  • Working knowledge of modern digital architectures, APIs, cloud platforms, and analytics/experimentation practices; familiarity with search concepts (e.g., relevance measurement, ranking, facets, synonyms) and inclusive UX/accessibility expectations.


Physical Requirements:
  • Traditional Hybrid office environment.
  • Commutable to Irving, TX is preferred but not required.
  • Travel up to 20%.


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$136,500 - $227,500

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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