General Motors

Sr Technical Principal Architect - Loan Servicing

General Motors • $130K — $180K *
Arlington, TX 76010In-Person
Finance & Insurance
8 - 10 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 10-15 years of experience in enterprise architecture and software engineering, focusing on consumer lending or financial services.
  • Strong knowledge of loan servicing systems, cloud platforms (Azure/AWS), and API-driven integration.
  • Proven background in solution architecture and system design for banking and commercial lending platforms.
  • Excellent problem-solving skills, adaptable in fast-paced and Agile environments.
  • Strong communication skills to convey technical concepts to both technical and non-technical stakeholders.

Responsibilities

  • Define architecture for next-gen consumer loan servicing platform.
  • Lead platform modernization efforts and ensure compliance with regulations.
  • Develop integration patterns for third-party systems using APIs and adapters.
  • Support digital transformation initiatives with automation and analytics.
  • Collaborate with business leaders to align technical and organizational strategies.

Benefits

  • 401K matching and generous benefits package available from day one.
  • Bonding leave for new parents with 100% paid for 12 weeks.
  • Tuition assistance and training programs to support professional growth.
  • GM employee auto discount as part of the perks.
  • Community service pay and nine company holidays.
Full Job Description
Job Description

Responsibilities

About the Role:

The Senior Technical Principal Architect - Loan Servicing is a strategic technology leader responsible for defining and driving the architecture of a next-generation consumer loan servicing platform. This role combines deep technical expertise with business acumen to deliver scalable, secure, and innovative solutions that align with organizational objectives and regulatory requirements. The architect will lead the platform modernization efforts, ensuring seamless integration with existing systems and third-party services, while promoting best practices in cloud architecture, security, and performance optimization.

As a senior architect and senior technical leader supporting the global systems business for the vehicle retail loan business, you will be a key influencer in the achievement of strategic alignment and provide a positive impact on business value. The Senior Principal will work with leaders in the business unit to identify initiatives with high impact which drive the business strategy forward. The Senior Principal is an established and recognized figure both internally and externally. This person will represent GM Financial in the broader community and serve as a de facto ambassador for the organization.

In this role, you will:

Architecture Leadership:
  • Define high level capability model of a loan servicing platform, including criteria for architecture assessment of a servicing product
  • Help with assessment and selection of servicing platform
  • Define and maintain the target state architecture for the consumer loan servicing platform, including UI, business services, and core servicing components.
  • Lead design and implementation of cloud-native architecture leveraging modern frameworks and microservices.

Platform Development:
  • Drive development of a core servicing platform that serves as the system of record for accounts, contracts, and financials.
  • Ensure compliance with regulatory, audit, and security standards.

Integration Strategy:
  • Develop integration patterns for third-party systems (payment gateways, CRM, analytics) using APIs and adapter frameworks.
  • Promote reusable services and enforce API governance standards.

Innovation & Transformation:
  • Support digital transformation initiatives by introducing automation, self-service capabilities, and advanced analytics.
  • Champion process improvement methodologies (Lean, Six Sigma) to enhance operational efficiency.

Stakeholder Engagement:
  • Collaborate with business leaders to align technical strategies with organizational goals.
  • Act as a technology ambassador, representing the organization in external forums and maintaining strong industry networks.

Other Responsibilities:
  • Work with cross-functional teams, including product, engineering, and operations, to define and execute the technical roadmap for our core platforms.
  • Provide technical leadership and mentorship to junior architects and developers, fostering a culture of innovation and continuous improvement.
  • Stay current with emerging trends and technologies in the consumer loan AI and cloud architecture space, evaluating their potential impact on our platforms
  • Ensure that all solutions align with the company's strategic goals and meet the needs of our customers.
  • Lead projects and initiatives through technical expertise
  • Be a trusted and valued partner of business senior leaders by providing subject matter expertise, guidance and support for related business unit
  • Contribute to the business unit's vision, goals and strategies, translating vision into solutions while balancing risk, investment needs and fit for purpose
  • Promote open communication that welcomes information sharing, seeks input from others and values diverse viewpoints
  • Nurture a strong internal network by working across the business unit to foster a culture of trust, inclusion, engagement and integrity
  • Drive technical thought leadership, as an advocate for new methodologies that enable higher levels of business agility and operational excellence


Qualifications

What makes you a dream candidate?
  • Experience with leading cross-functional and/or global initiatives from start to finish
  • Knowledge and experience with core loan servicing platform
  • Advanced knowledge of business acumen and a deep understanding of business implications of decisions
  • In-depth understanding of company values, mission, vision and strategic direction
  • Comprehensive knowledge of GM Financial's business operations
  • Recognized as an expert across the business unit
  • 10-15 years in enterprise architecture and software engineering, with at least 3-5 years in consumer lending or financial services.
  • Strong knowledge of loan servicing systems, cloud platforms (Azure/AWS), and API-driven integration.
  • Strong proven background in solution architecture and system design of banking, and commercial lending platforms. Experience with retail and consumer services preferred.
  • Proven experience in designing and implementing cloud architecture solutions, preferably with AWS and Azure
  • Extensive experience integrating with third-party systems, including hands-on experience with APIs, web services, and middleware.
  • Strong expertise in building and implementing adapter patterns to facilitate system integration.
  • Strong knowledge of highly transactional banking systems, customer analytics, including security and compliance requirements.
  • Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment, preferably in Agile and Product Management teams.
  • Strong communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Experience:
  • 12+ years in related function(s) required
  • 5-7 years of experience leading through mentorship in related field required
  • 5-7 years of experience driving thought leadership and innovation across products required
  • High School Diploma or equivalent required
  • Bachelor's Degree or Associate Degree plus 2 additional years of relevant experience required
  • Relevant certifications and/or licenses required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.

Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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