Amazon

Sr. Technical Account Manager (Strat), Strategic Industries

Amazon$153K — $207K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in design, implementation, operations, or consulting for distributed applications.
  • 4+ years of technical engineering experience.
  • Familiarity with AWS services and architecture best practices is preferred.
  • Experience in a 24x7 operational service environment is a plus.
  • Background in customer-facing roles as a technical lead is beneficial.

Responsibilities

  • Research and analyze technical and operational details to understand customer business needs and performance indicators.
  • Design cloud architecture solutions using AWS Well-Architected Framework to ensure reliability and cost-effectiveness.
  • Provide strategic technical guidance to help customers implement best practices for AWS usage.
  • Craft and execute strategies to enhance customer adoption of AWS services, addressing technical challenges proactively.
  • Deliver executive-level presentations on architecture recommendations and strategic cloud adoption patterns.

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, and life insurance).
  • 401(k) matching and retirement savings options.
  • Paid time off and parental leave.
  • Flexible spending accounts and health support services.
  • Support for adoption and surrogacy expenses.
Full Job Description
This is not a hands-on-keyboard troubleshooting role, but rather an opportunity to be the principal technical voice and customer advocate, working proactively to craft strategies that drive adoption of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, IoT, and more. Your technical acumen and communication skills will enable you to effectively represent AWS within customer environments and lead discussions with senior leadership on architecture, trade-offs, and risk management.

Key job responsibilities

Research and analyze technical, operational, and financial details to understand customer business drivers, key dependencies, and performance indicators, representing this perspective in strategic discussions.

Design cloud architecture solutions that meet infrastructure and application requirements while applying the AWS Well-Architected Framework pillars to optimize reliability, security, performance, and cost.

Provide advocacy and strategic technical guidance to help customers plan and build solutions using best practices, proactively keeping AWS environments operationally healthy and resilient

Craft and execute strategies to drive customer adoption of AWS services, balancing trade-offs and solving difficult technical challenges in partnership with engineering and service teams.

Deliver executive-level presentations and technical briefings that effectively communicate architecture recommendations, risk management approaches, and strategic cloud adoption patterns.

A day in the life

The close relationships you develop with your customers will allow you to understand their business and operational needs as well as their technical challenges, enabling you to help them achieve the greatest value from AWS. You'll engage with cross-functional teams to see customer issues through to resolution, while spending most of your time working proactively on strategic initiatives. Your days will include executive briefings, architecture reviews, and collaborative sessions where you translate complex technical concepts into actionable guidance that aligns with business objectives.

About the team

You'll join a collaborative and engaging team of technical thought leaders who serve as trusted advisors to enterprise customers. The team combines deep technical expertise with strong customer focus, working together to solve complex challenges and support one another's growth. As part of AWS Global Services, you'll be part of an organization that includes experts from across AWS who help customers design, build, operate, and secure their cloud environments.

BASIC QUALIFICATIONS

- 4+ years of design/implementation/operations/consulting with distributed applications experience

- 4+ years of technical engineering experience

PREFERRED QUALIFICATIONS

- Experience in a 24x7 operational services or support environment

- Experience in internal enterprise or external customer-facing environment as a technical lead

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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