Principal Cloud Engineer

North - Remote

Job Summary:
The Principal Cloud & AIOps Engineer drives the overall technical architecture, automation, and operational resilience of North's multi-cloud infrastructure. This role leverages artificial intelligence, machine learning, and advanced cloud native tools to build self-healing, highly scalable systems. Responsible for setting continuous engineering standards, the Principal Cloud & AIOps Engineer ensures that all enterprise infrastructure aligns with strict security requirements, modern AI-driven practices, and performance objectives. 

What You'll Do:

• Cloud Architecture & Vision: Architect, optimize, and maintain NAB’s Amazon Web Services (AWS) and multi-cloud environments for maximum availability, disaster recovery, and cost efficiency.

• AIOps & Intelligent Automation: Design and implement AIOps platform capabilities, automated anomaly detection, predictive scaling, and self-healing incident remediation workflows using AI/ML operational tooling.

• Infrastructure as Code (IaC) & CI/CD: Establish enterprise-wide standards for IaC (Terraform, Ansible) and CI/CD automation pipelines to streamline secure software delivery.

• Security & Regulatory Compliance: Enforce zero-trust network perimeters and maintain strict compliance with industry security frameworks, including PCI Digital Security Standard.

• Observability & Telemetry Infrastructure: Build telemetry data pipelines (metrics, logs, traces) to aggregate system performance data into intelligent observability engines.

• AI Tooling & Cloud Workload Optimization: Evaluate, pilot, and deploy generative AI tools and LLM/AI-assisted developer tooling to enhance engineering productivity and cloud cost management.

• Cross-Functional System Support: Work directly with DevOps, Site Reliability, Product Engineering, and InfoSec teams to integrate cloud infrastructure best practices.

What We Need From You:

• Bachelor’s Degree in Computer Science, Software Engineering, or a related technical field

• 7+ years of experience in cloud infrastructure engineering, with extensive hands-on experience in AWS.

• Deep expertise in Linux systems administration (RHEL, Ubuntu) and enterprise automation.

• Production experience using Terraform and Ansible for IaC and configuration management.

• Proven experience implementing AIOps frameworks, machine learning models for anomaly detection, or AI-driven observability tools (e.g., Datadog, Prometheus/Grafana AI plugins, Dynatrace).

Knowledge, Skills & Abilities (Preferred):

• AWS Certified Solutions Architect (Professional) or AWS Certified DevOps Engineer (Professional).

• Hands-on experience with PCI-DSS compliant infrastructure and security controls.

• Experience with multi-cloud deployments (Google Cloud Platform).

• Scripting/Programming proficiency in Python, Bash, or Perl.

• Experience with AI/ML workflow pipelines, vector data indexing, or deploying AI model workloads in containerized environments (Kubernetes/EKS).

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Salary Range: $140,000-205,000

Paywithin this range varies by work locationand on job-related knowledge, skills,and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Please note: North is a US-based company and no sponsorship is available for this position at this time.