Req ID: 486244
Our IT Supply Chain Distribution Department is seeking a
Manhattan Systems Analyst toserve as a key tactical and technically skilled resource supporting and innovating in the Manhattan Active platform. This is a technical role that will be responsible for configuration and extensibility of the solution to meet business objectives. The ideal candidate will be a collaborative innovator and active contributor with a strong understanding of Manhattan Active Warehouse and/or Transportation Management, Slotting, and Labor Management.
Job Functions:Platform Reponsibilities: Manhattan Active WM and TM, Labor Management, and Slotting- Tier 3 support of Manhattan solutions across distribution centers and transportation networks.
- Configure and extend solution through customized workflows, screens, and rules using Manhattan tools and scripting in order to meet business objectives.
- Implement Manhattan and supporting solutions as required for technology rollouts and new locations.
- Design and architect solutions within the Manhattan platform using standard options.
- Monitor system performance and resolve configuration-related problems.
- Review release documentation, determine impact within Manhattan and integrated solutions, and business need, then create and execute activation plan.
Integration & Data- Ensure seamless data flow and system interoperability across the supply chain.
- Facilitate integration between MAWM/MATM and systems such as SAP, Ariba, ELD, Snowflake, Dispatch, and third-party logistics tools.
- Support or execute data uploads.
- Monitor performance of integrations and troubleshoot reconciliation issues between solutions.
Artificial Intelligence- Configure and deploy AI agents using Manhattan's Agentic AI platform
- Leverage the contextual data assistant, virtual configuration consultant, labor optimizer, and wave inventory research agent to gain insights and troubleshoot issues
- Use Manhattan Agent Foundry™ to build and deploy custom AI agents tailored to business processes and value
- Collaborate with internal teams or third-party partners to identify AI opportunities and extend AI capabilities
Agile Development & Process Optimization- Participate in Agile ceremonies and manage epics, stories, and sprint deliverables.
- Analyze existing processes and recommend system enhancements to improve flow, reduce costs, and increase productivity.
Analysis & Documentation- Translate business requirements into functional/technical specifications
- Prepare gap analysis, solution assessments, and evaluation of options, presenting to business and technical stakeholders to ensure alignment.
- Maintain configuration documentation, SOPs, and training documents
Quality Assurance- Create and maintain test cases, test scripts, and representative test data
- Partner with test automation engineers to develop automated testing scripts and validate
- Execute testing and support QA activities for both MAWM and MATM implementations, ensuring system reliability and performance.
- Prepare change control documentation and present to change advisory board
Collaboration- Collaborate with cross-functional teams including operations, technology, vendors, and business users.
- Provide training, support, and documentation to ensure successful adoption and usage.
- Other duties assigned as needed
Experience and Qualifications:- Bachelor's degree required
- 10+ years of experience in Supply Chain technology
- 8+ years experience directly configuring Manhattan solutions
- 3+ years of experience using Manhattan ProActive
- Knowledge of Manhattan or other AI tools
- Thorough knowledge of Software Development and Project Management Lifecycles
- Extensive knowledge of Supply Chain processes and technology
Skills:- Capability to effectively handle multiple competing priorities in a highly demanding and fast-paced environment
- Exceptional verbal and written communication skills, enabling effective interaction with diverse audiences across IT and business sectors at the appropriate level.
- Capability to foresee potential challenges, develop effective solutions, and offer practical workarounds.
- Compose strategic documents and effectively deliver presentations
- Demonstrate a strong commitment to customer satisfaction, operate with a high level of independence, and proactively take initiative.
Typical Physical Demands:- Requires prolonged sitting, some bending and stooping
- Occasional lifting up to 25 pounds
- Manual dexterity sufficient to operate a computer keyboard and calculator
- Requires normal range of hearing and vision
- Travel occasionally, including visits to warehouse and production facilities, with potential exposure to loud noise
