Delta Dental of Michigan

Sr. Systems Analyst

Delta Dental of Michigan$105K — $115K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Data Science, IT, or related field preferred.
  • 8-10 years of experience with EDI integrations, ideally in healthcare or insurance sectors.
  • Familiarity with benefits technology or administration platforms.
  • Strong communication and problem-solving skills to translate business needs into tech solutions.
  • Ability to thrive independently in Agile delivery environments.
  • Experience with AI and automation tools preferred.

Responsibilities

  • Design, set up, and optimize EDI and API integrations linking business needs with tech solutions.
  • Collaborate with offshore engineering teams for development, issue resolution, and sprint planning.
  • Prioritize production issues and ensure timely resolution to minimize platform disruptions.
  • Define data mapping, transformation rules and explore AI for mapping automation.
  • Coordinate testing cycles, validation, and go-live preparations.
  • Conduct root cause analysis and implement corrective actions while keeping stakeholders updated.
  • Drive improvements in automation, error reduction, and workflow simplification.

Benefits

  • Fully remote work flexibility.
  • Opportunities for continuous learning in modern data strategies.
  • Exposure to cutting-edge technologies including AI and integration tools.
Full Job Description
Job Title:
Sr. Systems Analyst

Number of Positions:
1

Location:
Indianapolis, IN

Location Specifics:
Fully Remote

Job Summary:

The Sr. Systems Analyst-Integrations is an individual contributor responsible for designing, implementing, and optimizing data integrations across the Renaissance's insurance ecosystem.

This role serves as the bridge between business stakeholders, external partners (brokers, vendors, benefits technology platforms), and engineering teams. This individual is responsible for the end-to-end integration lifecycle, including requirements gathering, data mapping, solution design, testing, and ongoing optimization.

The ideal candidate brings deep expertise in benefits systems and EDI including industry standard file formats (ie 837, flat files, etc) as well as modern API-based integrations. Furthermore, this individual must have a demonstratable forward-looking mindset toward process automation and AI-enabled integration strategies.

What will this role entail?
  • Own the design, setup, and optimization of EDI and API integrations- bridging business needs and technical solutions across Renaissance's benefits technology platforms ecosystem.
  • Partner closely with offshore engineering teams to coordinate development efforts, including feature delivery, issue resolution, and sprint planning.
  • Prioritize critical production issues and bug fixes, ensuring timely resolution and minimal disruption to benefits technology platforms system performance and integration operations.
  • Define data mapping, transformation rules, and data validation logic. Identify opportunities to leverage AI for data mapping automation, error detection, and issue resolution.
  • Coordinate and execute test cycles, validation, and go-live readiness.
  • Lead root causes analysis and implement corrective action while keeping technical and business stakeholders informed.
  • Identify inefficiencies and drive improvements to drive automation, reduce errors, improve processing time, and simplify workflows.
  • Act as a subject matter expert for integrations including current and future functionality as well as benefits technology platforms system dependencies.
  • Perform other related duties as assigned.


Minimum Requirements:

  • Bachelor's degree in Data Science, Information Technology, or a related field preferred.
  • 8-10 years of experience with EDI integrations, preferably in healthcare, benefits, or insurance.
  • Experience working with benefits technology or benefits administration platforms.
  • Strong communication, troubleshooting, and problem-solving skills, with the ability to translate business needs into technical solutions.
  • Ability to work independently as a senior individual contributor in Agile delivery environments.
  • Experience with AI, automation, and data transformation tools preferred.


Technical Qualifications
  • Strong SQL experience and ability to work with complex relational databases; MQL and JSON experience preferred.
  • Experience with EDI/API integrations, data mapping, transformation rules, validation logic, and troubleshooting.
  • Familiarity with benefits administration systems such as Employee Navigator, EIS, or similar platforms.
  • Experience with integration, ETL, mapping, workflow automation, or API testing tools such as Altova, Alteryx, Boomi, MuleSoft, Azure Integration Services, Power Automate, Zapier, Postman, or similar tools.
  • Experience with Power BI, MongoDB, Copilot, Claude, or other AI-enabled productivity tools preferred.


Base Salary Range: $105,000-115,000

About Delta Dental of Michigan

Delta Dental of Michigan is a non-profit dental insurance company that provides dental insurance programs to over 1.8 million people in Michigan. The company was founded in 1957 and is headquartered in Okemos, Michigan. Delta Dental of Michigan is part of the Delta Dental Plans Association, which is the largest dental benefits provider in the United States. The company offers a variety of dental insurance plans, including PPO, HMO, and fee-for-service plans. Delta Dental of Michigan is committed to improving oral health and access to dental care in Michigan.
Learn more about Delta Dental of Michigan
Size
1 employees
Industry
Founded
1957

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