At least 15 years of experience as a System Administrator in similar programs
Bachelor's degree in a technical field or equivalent experience
Proficient in hardware troubleshooting, remote assistance, and network support
Certifications: Network+ CE and A+ CE
Responsibilities
Provide technical support for network, desktop, and systems hardware/software
Coach junior staff and provide professional guidance
Apply diagnostic techniques to troubleshoot issues
Deliver remote support through desktop mirroring applications
Identify and resolve user-reported issues in cloud infrastructure
Benefits
Comprehensive healthcare coverage
Wellness programs
Financial planning support
Retirement savings options
Family support resources
Opportunities for continuing education and professional development
Flexible work-life balance
Full Job Description
You must be willing to work in the Annapolis Junction, MD area
You must have a current TS/SCI FS clearance
Fifteen (15) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.
Hardware
Remote Assist
Remote Desktop
Network+ CE
A+ CE
Some of your day-to-day activities will include:
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
