Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing)We are actively seeking a talented and experienced
Sr. Support Engineer specializing in SAP FICO (Finance, Controlling & Product Costing)to join our dynamic team. This is a fully remote role and can be based anywhere in the United States. The Sr. Support Engineer will report directly to the Regional Manager, SAP Delivery.
Position SummaryRimini Street is seeking a
Sr. Support Engineer - SAP FICO with deep expertise in
Controlling (CO), particularly
Product Costing and Material Ledger, to support complex, global SAP environments.
This role is part of our global support team and is responsible for delivering
hands-on troubleshooting, root cause analysis, and client-facing support for mission-critical SAP applications. The ideal candidate combines strong functional and technical capabilities and thrives in diagnosing and resolving complex financial and controlling issues in live production systems.
Essential Duties and Responsibilities- Provide expert-level support for SAP FICO, with strong emphasis on:
- Product Costing (CO-PC)
- Material Ledger
- Cost Center and Profit Center Accounting
- CO-PA (Profitability Analysis)
- Troubleshoot and resolve complex production issues, including:
- Month-end close and controlling processes
- Costing and variance analysis
- Cross-module integrations (FI, MM, SD, PS)
- Perform root cause analysis in highly customized SAP environments
- Support SAP Project Systems (PS), including:
- WBS structures
- Project cost integration
- Work directly with clients to:
- Diagnose issues
- Provide clear, actionable solutions
- Deliver a high-quality customer experience
- Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
- Develop and deliver application fixes and data corrections
- Support global customers in a 24x7 support model, ensuring SLA adherence
- Contribute to knowledge management, documentation, and continuous improvement initiatives
Required Skills & Experience- 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
- Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
- Deep hands-on expertise (mandatory):
- Product Costing (CO-PC)
- Material Ledger
- Proven experience troubleshooting:
- Month-end close issues
- Costing variances and settlement processes
- Strong understanding of:
- CO-FI integration
- Cross-functional processes (MM, SD, PS)
- Hands-on experience with SAP Project Systems (PS) configuration
- Experience working in production support environments
- Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
- Ability to communicate clearly with both technical and business stakeholders
- Demonstrated ability to work independently and in a global, virtual team environment
Preferred Qualifications- Experience with SAP S/4HANA
- Exposure to:
- FSCM / Treasury
- Asset Accounting (with understanding of financial impact)
- ABAP debugging or strong collaboration with development teams
- Experience in global or multi-country SAP environments
Profile We Are Targeting- Hands-on problem solver, not just an implementation lead or architect
- Strong experience in support environments, not only project delivery
- Comfortable working in complex, highly customized SAP landscapes
- Able to own issues end-to-end
- Strong client-facing presence, with clear and structured communication
- Proactive, solution-oriented, and customer-focused
The general salary range for this type of role is 128k - 192k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini's target pay for each position is available upon request during the applicant's Interview process.
Benefits for US employees include:
- Medical, Dental, and Vision insurance
- Disability insurance
- Paid Parental Leave
- 401(k) program
- Generous Paid time off (PTO)