Sr. Supply Chain Specialist - Grand Prairie, TX
Job Summary:The Senior Supply Chain Specialist is responsible for leading and coordinating key logistics and operational activities across the supply chain. This role partners closely with third-party logistics (3PL) providers, internal departments, and external customers to ensure timely and accurate execution of supply chain processes, including international imports and e-commerce fulfillment. The position plays a critical role in driving process improvements, managing customs compliance and duty recovery, navigating Amazon supply chain requirements, and ensuring alignment with organizational goals.
Key Responsibilities:- Manage and oversee daily operations with 3PL partners to ensure compliance with service level agreements and operational standards.
- Oversee import operations and customs compliance, actively managing and auditing entry summaries to ensure accuracy.
- Administer and optimize the duty drawback program, working with customs brokers to maximize cost recovery on eligible imports/exports.
- Develop, implement, and continuously improve standard operating procedures (SOPs) and related documentation.
- Analyze ERP data to support business reporting, forecasting, and supply chain planning efforts.
- Mentor and support junior staff members, including onboarding, training, and knowledge sharing.
- Manage Amazon fulfillment operations (Vendor Central/Seller Central), ensuring strict adherence to routing guides, mitigating chargebacks, and maintaining high inventory performance metrics.
- Collaborate with cross-functional teams to ensure effective inventory management, order fulfillment, and timely customer delivery.
- Perform other duties and projects as assigned.
Qualifications- Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field, or equivalent work experience.
- Minimum of 2 years of relevant experience in supply chain operations, logistics, or a related function.
- Proven experience managing Amazon supply chain operations and compliance (e.g., FBA, Vendor/Seller Central routing, and chargeback management).
- Strong background in international imports, with specific, hands-on experience handling customs entry summaries and duty drawback processes.
- Experience with ERP systems, preferably NetSuite preferred.
- Strong analytical and problem-solving skills with a track record of driving operational improvements.
- Excellent communication and interpersonal skills, with the ability to work effectively across teams.
