Support Center - Irving
The Sr. Supply Chain Analyst is responsible for providing proactive support to vendor partners, merchant teams, and DC network to ensure optimal and consistent flow of merchandise from vendors to the DCs and stores. This position will serve as the primary point of contact for a portfolio of vendors regarding operational expectations and standards, compliance program, and performance metrics. The Sr. Supply Chain Analyst - Vendor Operations will partner with vendors and cross-functional partners to correct issues, drive efficiencies, and enable new capabilities.
Major Activities
- Optimize flow of product from Vendors to DCs to stores by providing proactive support to ensure partners successfully navigate our supply chain requirements, facilitating “right the first time” approach to shipping & logistics.
- Champion the new vendor on-boarding experience, proactively initiating partnerships and setting vendors up for long term operational success. Continuously evaluate and refine training materials, operational playbooks, and resources to ensure they align with organizational objectives.
- Partner with Vendors, Merchants, and DC teams to assure we use the best practices in flowing goods to save on time, money, and labor.
- Manage vendor compliance deductions and dispute resolution processes while leveraging data to identify & address recurring issues.
- Identify performance improvement opportunities for vendors to improve their flow of goods.
- Develop and maintain standard operating procedures/playbooks, Vendor Guides, and operational documentation to support consistent, best practice supply chain execution.
- Teach and train team members, cross-functional business partners, and Vendors on supply chain best practices and expectations.
- Travel to DCs or vendor locations to identify and support improving processes to improve product flow (When requested).
- Leverage data and analytics to identify opportunities to improve the business, track and monitor key metrics, and influence business decisions.
- Lead and support cross-functional project work supporting supply chain transformation and continuous improvement initiatives.
- Work collaboratively and through influential leadership with cross-functional partners in Sourcing, Merchants, Inventory Management, DCs, Transportation, Stores, and Vendors to meet deadlines and drive results.
Other duties as assigned
Minimum Special Certifications or Technical Skills
Bachelor’s Degree in Logistics, Supply Chain, Business or Related Field or 4+ years relevant work experience
Excellent Verbal & Written Communication Capabilities
Strong Analytical & Excel Skills
Experience building presentation materials (Power Point)
Preferred Type of Experience the Job Requires
- 3+ years Supply Chain Experience
- Retail and/or Logistics Experience
- Project Management Experience
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
