Level 3 Communications, Inc

Sr Spec, Field Engineering

Level 3 Communications, Inc$90K — $120K *
Plano, TX 75025In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 6 years of experience or Graduate Degree with 4 years of experience, or 10 years of related experience without a degree.
  • Experience leading a technical team effectively.
  • Familiarity with Land Mobile radio networks, particularly L3Harris equipment.
  • Understanding of Public Safety communications requirements.
  • Proficient in Microsoft applications including Outlook, Word, Excel.

Responsibilities

  • Coordinate daily activities of a technical team in a professional manner.
  • Support and motivate technicians to achieve operational goals.
  • Build and maintain positive relationships with customers and stakeholders.
  • Provide professional customer service and face-to-face support.
  • Prepare accurate reports and documentation for service-related data.
  • Manage schedules and prioritize multiple tasks effectively.
  • Coordinate with external service providers for warranty and maintenance activities.

Benefits

  • 9/80 work schedule providing a three-day weekend every other week.
  • Opportunity for regional travel, enhancing exposure and experience.
Full Job Description
Job Title: Sr Spec, Field Engineering

Job Code: 40667

Job Location: Carrollton, TX

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

The candidate will demonstrate the ability to coordinate the daily activities of a technical team in a professional and effective manner. They should possess strong leadership skills, with the ability to guide, support, and motivate technicians in meeting operational objectives. Effective interpersonal and communication skills are essential for working with customers, subcontractors, and internal teams, along with the ability to build and maintain positive working relationships with a diverse group of stakeholders. The role also requires strong customer service skills, including the ability to provide professional face-to-face support and represent the organization effectively, as well as the ability to coordinate with external service providers in support of warranty and maintenance activities.

Essential Functions:

  • Ability to support a team in a professional and productive manner
  • Strong interpersonal skills and the ability to work well with a diverse group of people
  • Effective verbal and written communication skills for interacting with customers and internal teams
  • Strong organizational skills with the ability to manage schedules and multiple priorities
  • Ability to build positive customer relationships and provide professional front-line support
  • Attention to detail and ability to prepare accurate reports, documentation, and service-related data
  • Familiarity with Land Mobile radio networks (L3Harris equipment preferred)
  • Understanding of Public Safey communications requirements
  • Past experience leading a team
  • Ability to work within budgets (time and financial)
  • Use Microsoft applications like Outlook, Word, Excel
  • Regional travel is required, mostly driving. Approximate 35-40%


Qualifications:

  • Bachelor's Degree with 6 years prior experience, Graduate Degree with 4 years prior experience. In lieu of a degree, minimum of 10 years of prior related experience.


Preferred Additional Skills:

  • Fundamental understanding of local government budgeting process
  • Familiarity with Microsoft Dynamics
  • Comfortable learning new skills or products

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