Job Description

The Senior Specialist, Business Analyst, Launch Planning serves as a subject matter expert in business analysis and process design for Strategy and Planning and Launch Planning capabilities within the Content Supply Chain Orchestration team. This role applies depth of expertise to shape high-quality requirements, recommend effective approaches, and support consistent execution across business processes and solutions.

The position requires strong business analysis, stakeholder management, and process mapping skills in a matrixed environment. The individual is expected to provide advisory support to managers, product teams, and cross-functional stakeholders by identifying best-practice approaches, translating requirements into scalable process and solution recommendations, and helping drive execution excellence across launch planning capabilities. Experience with Adobe Workfront is preferred, particularly in workflow, planning, or orchestration use cases.

This role will report into the Director, Content Supply Chain Orchestration team.

Required Experience & Qualifications:

• 3+ years of experience in business analysis, standards definition, compliance requirements translation, or solution design within regulated enterprise environments.

• Demonstrated ability to gather, document, and validate business requirements, translate them into process and solution recommendations, and provide informed guidance on effective implementation approaches.

  • Experience supporting planning workflows, launch processes, or cross-functional business operations, preferably in content, marketing, or related enterprise environments.

  • Strong stakeholder management skills with the ability to work across business and technology teams to align on scope, priorities, and expected outcomes.

  • Experience with process mapping, user story development, workflow documentation, testing support, and change impact assessment.

• Strong analytical and problem-solving skills, including the ability to identify gaps, evaluate options, and advise on practical, compliant, and scalable solutions.

Preferred experience with Adobe Workfront or similar enterprise workflow and planning platforms.

Necessary Competencies:

· Strong business analysis and requirements management skills.

· Ability to translate business needs into clear process, workflow, and solution requirements.

· Effective communication and stakeholder engagement skills across business and technology teams.

· Strong organizational skills with the ability to manage multiple priorities and work with ambiguity.

· Analytical mindset with attention to detail, depth of expertise, and a strong focus on continuous improvement and reliable execution.

Education Minimum Requirement:

• Bachelor’s degree in business, information systems, technology, life sciences, or a related field required.

• Relevant certifications or equivalent practical experience in business analysis or process improvement preferred.

Key Accountabilities

• Business Analysis and Requirements Management

• Partner with business stakeholders to gather, document, and validate requirements for Strategy and Planning and Launch Planning solutions.

• Translate business needs into clear user stories, process flows, business rules, and functional requirements to support solution design and delivery.

• Drive high-quality backlog refinement, prioritization input, and scope clarity in partnership with product and technology teams.

• Process Design and Continuous Improvement

• Analyze current-state workflows and identify opportunities to improve planning processes, reduce complexity, and drive standardization across launch planning activities.

• Document future-state processes, decision points, and dependencies to support scalable and effective business operations.

• Recommend best-practice process improvements based on business needs, user feedback, and operational insights.

• Solution Delivery and Testing Support

• Drive execution excellence during solution delivery by clarifying requirements, resolving questions, and partnering with delivery teams through design, build, testing, and deployment.

• Contribute to test planning, user acceptance testing, defect triage, and readiness activities to help ensure solutions meet business expectations.

• Help monitor adoption, capture feedback, and surface enhancement opportunities following release.

• Stakeholder Collaboration and Change Support1. Business Analysis and Requirements Management

• Partner with business stakeholders to gather, document, and validate requirements for Strategy and Planning and Launch Planning solutions.

• Translate business needs into clear user stories, process flows, business rules, and functional requirements to support solution design and delivery.

• Drive high-quality backlog refinement, prioritization input, and scope clarity in partnership with product and technology teams.2. Process Design and Continuous Improvement

• Analyze current-state workflows and identify opportunities to improve planning processes, reduce complexity, and drive standardization across launch planning activities.

• Document future-state processes, decision points, and dependencies to support scalable and effective business operations.

• Recommend best-practice process improvements based on business needs, user feedback, and operational insights

• Solution Delivery and Testing Support

• Drive execution excellence during solution delivery by clarifying requirements, resolving questions, and partnering with delivery teams through design, build, testing, and deployment.

• Contribute to test planning, user acceptance testing, defect triage, and readiness activities to help ensure solutions meet business expectations.

• Help monitor adoption, capture feedback, and surface enhancement opportunities following release.

• Stakeholder Collaboration and Change Support

• Provide advisory support to cross-functional stakeholders to align requirements, communicate impacts, and guide adoption of new or enhanced planning capabilities.

• Prepare clear documentation, communications, and analysis materials that enable informed decisions, effective execution, and consistent ways of working.

• Support change management activities by helping users understand process changes, new ways of working, and solution capabilities.

Success Criteria for the role:

· Business requirements are clearly defined, actionable, and aligned to stakeholder needs.

· Planning workflows and solutions show measurable improvement in clarity, consistency, and usability.

· Solution releases are supported with effective testing, stakeholder readiness, and adoption follow-through.

· Stakeholders view the role as a trusted expert who provides practical guidance, strong structure, and reliable execution.

Required Skills:

Preferred Skills:

Current Employees apply

Current Contingent Workers apply

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

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